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For Companies At a Glance
- Tasks: Support the sales journey by managing leads, quotes, and client communication.
- Company: Join a dynamic startup focused on impactful solutions and customer satisfaction.
- Benefits: Enjoy flexible working, paid holidays, and career growth opportunities.
- Why this job: Perfect for tech-savvy individuals who thrive in fast-paced environments and want to make a difference.
- Qualifications: 1-3 years in sales support or customer service, ideally in a technical B2B setting.
- Other info: Be the first point of contact for commercial and technical enquiries.
The predicted salary is between 28800 - 48000 £ per year.
You will play a key role in the commercial operations and customer journey, ensuring that leads are followed up, quotes are processed, samples are sent, and clients are kept informed. You’ll support the full sales and customer journey - following up on leads, managing quotes and samples, and ensuring client satisfaction from enquiry to delivery. You will represent and manage internal sales processes and oversee external client communication. This is a dynamic role ideal for someone with technical sales awareness who thrives in a fast-paced, purpose-driven environment.
Responsibilities:
- Act as the first point of contact for incoming commercial and technical sales enquiries.
- Maintain the customer database, update and manage the sales pipeline.
- Provide sales reports, customer presentations, pitch documents, and compliance forms.
- Ensure timely responses to RFQs and maintain documentation for B2B client accounts.
Requirements:
- 1-3 years’ experience in sales support, customer service, or account management - ideally in a technical or B2B environment.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and CRM tools.
Benefits:
- Career growth in a fast-moving, impact-led startup.
- Flexible working (hybrid model).
- Paid holidays.
- Opportunities to progress into sales, management and business development.
Locations
Technical Sales Specialist (Permanent) employer: Jiva Materials Ltd
Contact Detail:
Jiva Materials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Specialist (Permanent)
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the technical aspects will not only help you in conversations with potential clients but also demonstrate your commitment to the role.
✨Tip Number 2
Network within the industry. Attend relevant events or webinars where you can meet professionals in technical sales. Building connections can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your communication skills. As the first point of contact for enquiries, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with a friend to enhance your skills.
✨Tip Number 4
Stay organised and familiarise yourself with CRM tools. Being proficient in managing customer databases and sales pipelines will set you apart, showing that you can handle the administrative side of the role effectively.
We think you need these skills to ace Technical Sales Specialist (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, or account management, especially in a technical or B2B environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the sales process and your ability to manage client relationships. Mention specific examples of how you've successfully followed up on leads or managed sales pipelines in previous roles.
Showcase Technical Proficiency: Emphasise your proficiency in Microsoft Office, Google Workspace, and CRM tools. If you have experience with specific software or tools mentioned in the job description, be sure to include that as well.
Highlight Customer Satisfaction Skills: Demonstrate your commitment to client satisfaction by providing examples of how you've ensured timely responses to inquiries or maintained documentation for client accounts in past positions.
How to prepare for a job interview at Jiva Materials Ltd
✨Show Your Technical Knowledge
Since the role requires technical sales awareness, be prepared to discuss your understanding of the products and services. Brush up on any relevant technical details that could impress the interviewer.
✨Demonstrate Customer-Centricity
Highlight your experience in customer service or account management. Share specific examples of how you've ensured client satisfaction and managed relationships effectively in previous roles.
✨Familiarise Yourself with Sales Processes
Understand the sales pipeline and processes involved in managing leads and quotes. Be ready to discuss how you would handle incoming enquiries and follow up on leads efficiently.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you successfully managed multiple tasks or resolved client issues, and be ready to share those experiences.
