At a Glance
- Tasks: Support sales processes, manage client communication, and ensure customer satisfaction.
- Company: Join a mission-driven startup focused on sustainable electronics innovation.
- Benefits: Enjoy flexible working, paid holidays, and career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: 1-3 years in sales support; strong communication and multitasking skills required.
- Other info: Ideal for those passionate about sustainability and technical products.
The predicted salary is between 28000 - 35000 £ per year.
Location: 22 Aston Road, Waterlooville, PO77XJ
Salary: £28,000–£35,000 per annum
Start Date: ASAP
Role Overview
You will play a key role in the commercial operations and customer journey, ensuring that leads are followed up, quotes are processed, samples are sent, and clients are kept informed. You’ll support the full sales and customer journey - following up on leads, managing quotes and samples, and ensuring client satisfaction from enquiry to delivery. You will represent and manage internal sales processes and oversee external client communication. This is a dynamic role ideal for someone with technical sales awareness who thrives in a fast-paced, purpose-driven environment.
Key Responsibilities
- Act as the first point of contact for incoming commercial and technical sales enquiries.
- Process quotes, purchase orders, and sample requests in a timely and accurate manner.
- Maintain the customer database, update and manage the sales pipeline.
- Coordinate with the production, logistics and technical teams to ensure smooth sample delivery and customer feedback.
- Provide sales reports, customer presentations, pitch documents, and compliance forms.
- Assist in coordinating technical demonstrations, webinars, and trade events.
- Liaise with international customers and respond to product-specific questions, supported by engineering where needed.
- Ensure timely responses to RFQs and maintain documentation for B2B client accounts.
Requirements
Essential:
- 1-3 years’ experience in sales support, customer service, or account management - ideally in a technical or B2B environment.
- Excellent communication skills, both written and verbal.
- Organised, detail-oriented, and confident in multitasking.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and CRM tools.
- Comfortable discussing technical products and liaising with engineering teams.
- A proactive, self-starting attitude with a passion for sustainable innovation.
Desirable:
- Background or education in science, engineering, or sustainability.
- Experience working in electronics, cleantech, or manufacturing industries.
- Familiarity with ISO certification, NDAs, and technical documentation.
What We Offer
- A mission-driven team shaping the future of sustainable electronics.
- Career growth in a fast-moving, impact-led startup.
- Flexible working (hybrid model).
- Paid holidays.
- Opportunities to progress into sales, management and business development.
How to Apply
Please send your CV and a short cover note explaining your interest in the role and any relevant experience to: steve.driver@jivamaterials.com
Subject: Sales Admin – Technical Sales
Locations
Technical Sales Specialist employer: Jiva Materials Ltd
Contact Detail:
Jiva Materials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Specialist
✨Tip Number 1
Familiarise yourself with the technical products and services offered by StudySmarter. Understanding the specifics will help you engage confidently with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the technical sales field, especially those who have experience in B2B environments. Attend industry events or webinars to make connections that could lead to valuable insights and opportunities.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios and questions related to customer service and account management. Being able to articulate your approach to handling client inquiries and managing sales processes will set you apart.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks and priorities. Highlight any tools or methods you use to keep track of leads, quotes, and customer communications effectively.
We think you need these skills to ace Technical Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, or account management, especially in technical or B2B environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Note: In your cover note, clearly express your interest in the Technical Sales Specialist position. Mention specific experiences that align with the key responsibilities and requirements outlined in the job description.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Highlight Technical Awareness: If you have a background in science, engineering, or sustainability, make sure to mention it. Discuss any relevant technical products you've worked with and your ability to liaise with engineering teams, as this will strengthen your application.
How to prepare for a job interview at Jiva Materials Ltd
✨Know Your Products
Familiarise yourself with the technical products the company offers. Be prepared to discuss their features, benefits, and how they stand out in the market. This will show your genuine interest and understanding of the role.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or teams in the past.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Share specific examples of how you've successfully handled sales support or customer service responsibilities in a fast-paced environment.
✨Prepare Questions for Them
Have insightful questions ready about the company's mission, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.