UX Designer - Hybrid

Salary: From £42,000 per annum (negotiable based on experience) + comprehensive benefits package

Jisc grade: TSO3 (internal use only)

Hours: 35 hours per week

Reports into: Hannah Simpson – UX Team Lead

Working style: Hybrid – A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are

working to build a better digital future for education and research.

Raise your potential through our culture of lifelong learning. At Jisc, we\’re all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

The role:

Our UX team, part of the Software Development group, is a collaborative mix of skilled practitioners who solve business challenges, improve processes, and drive efficiency. Each team member works independently within product teams, applying their expertise to create intuitive, engaging experiences.

We’re looking for a highly capable UX Designer who thrives in autonomous roles, leads with clarity, and brings deep expertise to guide cross-functional teams. In this role, you’ll own UX initiatives end-to-end, influence across disciplines, and mentor others in specialist techniques to help shape innovative, user-centred solutions.

You’ll collaborate closely with designers, developers, and product managers, all united by a user-first mindset and a passion for purposeful design. If you\’re ready to stretch your skills, take full ownership of your work, and help shape digital experiences that drive the future of technology—we’d love to hear from you.

Continuous learning is at the heart of our culture. We offer a development framework that helps you grow your UX practice, stay at the forefront of the field, and make a real impact on the team.

What you’ll be doing:

Day-to-Day:

• Using UX methods to design seamless, user-centred interfaces across our products and services.
• Working closely with colleagues to develop and refine ideas through feedback and iteration.
• Leading all aspects of the design process—from research and discovery to wireframes, prototypes, and final UI.
• Conducting and synthesising user research through interviews, surveys, and usability testing.
• Designing and iterating on wireframes, interactive prototypes, and production-ready interfaces.
• Facilitating workshops and feedback sessions to align teams around user needs.
• Presenting and advocating for your designs to stakeholders, ensuring solutions meet both user and business goals.
• Presenting and advocating for your designs to stakeholders, ensuring solutions meet user and business needs.

Key Skills and experience:

• Proven experience working in cross-functional teams, using Agile or other iterative methods to deliver user-centred solutions.
• A strong personal drive to succeed, with the ability to contribute meaningfully to team efforts.
• Good judgement on when to influence independently and when to seek input from others.
• Confidence tackling complex problems while balancing quality and delivery speed.
• Ability to stay focused on long-term goals while handling day-to-day tasks.
• Excellent communication of design decisions, rationale, and research insights.
• Skilled at managing multiple projects and shifting priorities in a dynamic environment.

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but you feel this role is perfect for you. You may be just the right candidate for this or other roles!

Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value so you may need to travel on occasion to any of our hub offices.

Why work for us?

At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.

Jisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.

Discover the amazing benefits we provide! Here’s what you can look forward to:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas
• Buy up to an additional 5 days leave during the flexible benefits window
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• A wide range of discounts and cashback from retailers and big-name high-street stores
• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave

Equity, diversity and inclusion:

Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:

Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone – just tell us what works best for you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.

Sponsorship:

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevantHome Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.

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