Digital Accessibility Apprentice - Advice Team in Manchester

Earn a qualification while gaining real-world experience. Jisc apprenticeships put learning into action. Apply now to kickstart your career!

Please note the closing date for this role is: Sunday 25th January 2026.

Salary: £27,000 per annum plus excellent bespoke benefits!

Working week: Monday – Friday 9am – 5pm

Hours: 35 hours per week

Duration: 15th September 2026 – 28th July 2028

Working location / style: Hybrid / Flexible - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

Qualification you will earn: Level 4

About Jisc: Jisc is the UK's digital, data and technology agency for tertiary education, research and innovation, uniquely positioned to lead and support the sector in building a better digital future for students, communities and society.

At Jisc, we’re proud to foster a supportive and inclusive environment where every voice is valued. Our September 2026 apprenticeship programme offers a range of exciting opportunities designed to help you grow and thrive in the digital sector. Whether you’re just beginning your journey or expanding on existing technical experience, we’ll provide the tools and training to help you succeed.

Your future team: The Advice Team provides practical guidance, training, and community spaces to help organisations improve digital accessibility and inclusion. As an apprentice, you’ll gain experience in accessibility standards, assistive technologies, and inclusive design, while collaborating with experts across the Jisc Advice Team and Jisc’s Accessibility Champions staff network. This is your chance to make a real impact on accessibility and digital inclusion.

A Day in the Life of a Digital Accessibility Apprentice: Imagine starting your day researching the latest accessibility standards and best practices, then jumping into a team session to help shape training materials that empower others to create inclusive digital experiences. You might spend time developing practical resources like checklists and guides, collaborate with designers and developers to embed accessibility from the start, and support content creators to make documents and media accessible. Later, you could engage with real users of assistive technology, gathering feedback to improve digital experiences, or help run our Accessibility Champions programme. You’ll get feel for supporting projects, meetings, and even high-level policy engagement events. Every day, you’ll be promoting inclusion, learning from experts, and contributing to projects that make a real difference in digital accessibility.

Who we’re looking for:

• Passionate about accessibility and eager to learn more about assistive technologies.
• Customer-focused, with experience delivering positive experiences.
• Tech-savvy, confident using Microsoft Office and digital tools.
• Motivated, empathetic, and proactive, willing to advocate for accessibility and raise issues constructively.
• Curious and innovative, keen to explore new digital solutions for inclusion.
• Organised and adaptable, with strong time management skills.
• Collaborative and confident, able to work across teams and ask questions to fill knowledge gaps.
• Comfortable in corporate or remote environments.
• Experienced in accessibility projects, education sector, or delivering training.
• A solutions-driven mindset and confident public speaking skills.

Discover the amazing benefits we provide! Here’s what you can look forward to:

• Hands-On Experience - Work on real projects.
• Mentorship and Support - One-on-one support from experienced professionals.
• Career Growth - Opportunities for advancement.
• Community - Join networks like Youth Network, LGBTQ+, Neurodiversity, Women’s Network, and more.
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas.
• Flexible work pattern, which can adapt to suit your schedules and personal commitments.
• Buy up to an additional 5 days leave during the flexible benefits window.
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support.
• Allocated allowance of up to £250 to equip your home office.
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money.
• A wide range of discounts and cashback from retailers and big-name high-street stores.
• Support your volunteering with up to 3 days volunteer leave.
• Claim back the cost of a Young Person's Railcard each year, saving 1/3 on rail travel.

Entry requirements: There are different entry requirements depending on the apprenticeship level. You will need to have the following:

• At least 5 GCSEs/or equivalent (including Maths and English) at grades 4+ (A-C) or above.
• A level 3 qualification – For example A-Level, BTEC or equivalent in a technical/IT subject (please ensure these are visible on your CV, or you may risk your application being declined).
• You are 16 years of age or over by the time you start your apprenticeship.
• A UK resident (for at least the past 3 years) with the right to work in the UK who will be living in England for the duration of the apprenticeship.
• Not in full-time education (you can of course be in education when you apply but must have completed your studies by the time the apprenticeship starts).

If you have any of the following that would be a bonus:

• Any relevant accessibility / assistive technology training.

Eligibility: Please note that if you hold any of the below qualifications, we will not be able to offer you an apprenticeship.

• Digital accessibility or similar subject (e.g. Level 4, 5 or higher including Bachelors or Masters in the following areas: Computer science, Programming, IT or web development.)

Sponsorship: Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.

Supporting you with your online application: We’re committed to an inclusive recruitment process that removes barriers and empowers you to showcase your talent. If you have a disability, long-term health condition, neurodivergent condition, or need reasonable adjustments for any other reason, there will be an opportunity to indicate this on your application. We know that everyone’s needs are unique, so please get in touch if there’s anything we can do to support you throughout the recruitment process.

Interview Process: Once we receive your application, it will be reviewed against the criteria outlined for the role. You will receive an email confirming whether you’ve been shortlisted or not selected to progress further. If shortlisted, a member of the Jisc Talent Acquisition team will contact you to arrange an initial conversation. Following this, you will be invited to submit a short video response to a selection of scenario-based questions, giving us an opportunity to learn more about you. Candidates who progress will be invited to an online interview with the hiring team. We aim to complete all interviews by the end of April 2025 and will contact you afterwards regarding any offers of employment. We look forward to receiving your application and wish you the very best of luck!