Product Manager in London

Salary:
From £38,000 per annum (negotiable based on experience) + comprehensive benefits package

Jisc grade:
PPM3
(internal use only)

Hours:
35 hours per week

Job Type:
Permanent

Reports into:
Product Team Manager

Working style:
Hybrid – A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are

working to build a better digital future for education and research.

Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we\’re all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

The role:

The Product team in Student Services, part of the Customer and Sector Enablement Directorate, manages and develops Prospects, Luminate, and Hedd along with related products and services. The team includes product owners, managers, QA, and UX specialists, working together to deliver world‑class solutions.

As a Product Manager, you will drive commercial opportunities to sustain and grow these services. You\’ll support the commercial function with training, insights, and market intelligence, while contributing to the design, pricing, and performance strategy of qualification verification products.

What you\’ll be doing:

• Deliver the agreed product portfolio on time and within budget.
• Create new, cost effective products which meet the needs of the customer.
• Support commercial staff in engagement with partner universities and screening agencies.
• Be the authoritative figure of knowledge regarding qualification fraud, verification products and the screening industry and train internal staff on this knowledge.
• Monitor and analyse the performance of Hedd and recommend improvements to the wider team.
• Monitor and report on sales including profit.

What we are looking for:

• Demonstrable experience in product marketing.
• Experience articulating value propositions to internal and external customers.
• Ability to visualise & communicate data for public consumption.
• Strong public speaking skills and ability to communicate ideas clearly and concisely in meetings, events, presentations, and training.
• Experience in managing a product portfolio would be desirable.

Don\’t meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can\’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles

Hybrid working:

Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices.

Why work for us?

At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.

Our Guiding Principles:

Jisc\’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.

Discover the amazing benefits we provide Here\’s what you can look forward to:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus