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For Companies At a Glance
- Tasks: Lead installation and maintenance of cutting-edge energy storage systems in diverse environments.
- Company: Join a forward-thinking company revolutionising energy solutions.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Why this job: Make a real impact in the renewable energy sector while developing your technical skills.
- Qualifications: Degree in Electrical Engineering or related field; 5-7 years of relevant experience.
- Other info: Exciting fieldwork with opportunities for growth and learning in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary:
We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.
The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .
Job Summary:
We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.
The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .
Key Responsibilities:
1. Technical Operations:
- Lead installation, commissioning, and troubleshooting of PCS , Lithium Battery Systems , and BESS/RESS solutions.
- Conduct functional tests, performance monitoring, and system diagnostics.
- Ensure project milestones are completed in line with company standards and customer expectations.
2. Call Center Technical Support:
- Participate in call center support for technical troubleshooting and remote diagnostics.
- Collaborate with the Help Desk team to resolve advanced technical cases.
- Act as the technical escalation point for complex issues.
3. Customer Support & Communication:
- Serve as the primary technical contact for customers during field operations.
- Provide detailed explanations of system performance and troubleshooting steps.
- Ensure a high level of customer satisfaction through professional service delivery.
4. Reporting & Documentation:
- Prepare technical reports, including diagnostics, repair logs, and commissioning records.
- Ensure accurate completion of service records, inspection forms, and checklists.
5. Training & Technical Procedure Development:
- Conduct technical training sessions for customers, service partners, and internal teams.
- Actively contribute to the development of training materials and technical procedures for installation, maintenance, and troubleshooting.
- Support the continuous improvement of training content by integrating field experiences and lessons learned.
6. Compliance & Safety:
- Ensure compliance with HSE (Health, Safety, Environment) standards and safety policies.
- Conduct on-site safety inspections and maintain proper tool and equipment handling procedures.
Requirements:
Education & Certification:
- Diploma or degree in Electrical Engineering , Energy Systems , Mechatronics , or related technical fields.
- Professional skills in BESS/PCS/RESS installation, maintenance, and commissioning.
Experience:
- Minimum 1-2 years of experience in field service related to BESS/PCS/RESS systems.
- Proven experience leading commissioning and maintenance projects on C&I and Utility Scale systems.
- Experience in training delivery and procedure development is highly desirable.
Technical Skills:
- Strong knowledge of PCS , BESS , and RESS technologies, including grid compliance.
- Ability to read and interpret technical blueprints , wiring diagrams , and control schematics .
- Familiarity with SCADA systems , EMS (Energy Management Systems) , and monitoring platforms .
Soft Skills:
- Excellent communication skills for delivering training and technical explanations.
- Problem-solving and critical thinking skills to manage complex technical challenges.
- Adaptability to changing project environments and deadlines.
Work Environment:
- Frequent travel to various project sites.
- Field-based environment with exposure to industrial and outdoor conditions .
- On-call availability during critical project phases and emergencies.
Field Application Engineer/After-sales Engineer employer: Jinko ESS Europe
Contact Detail:
Jinko ESS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Engineer/After-sales Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your hands-on experience with BESS, PCS, and RESS systems. Share specific examples of projects you've led or challenges you've overcome.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight how your experience aligns with our needs.
✨Tip Number 4
Prepare for interviews by brushing up on technical knowledge and soft skills. Be ready to explain complex concepts clearly, as communication is key in this role. Practice common interview questions related to field service and customer support.
We think you need these skills to ace Field Application Engineer/After-sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with BESS, PCS, and RESS systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy storage systems and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Technical Skills: We love candidates who can demonstrate their technical prowess. Include specific examples of your experience with installation, troubleshooting, and training in your application. This will help us see your hands-on expertise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jinko ESS Europe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Battery Energy Storage Systems, Power Conversion Systems, and Lithium Battery Systems. Be ready to discuss specific projects you've worked on, including installation and troubleshooting experiences. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Leadership Skills
Since this role involves supervising field technicians, be prepared to share examples of how you've led teams in the past. Talk about your mentoring style and how you ensure project milestones are met. Highlight any training sessions you've conducted, as this will demonstrate your ability to communicate complex information effectively.
✨Prepare for Technical Scenarios
Expect to face technical questions or scenarios during the interview. Practice explaining your troubleshooting process for common issues in BESS/PCS systems. This will help you articulate your problem-solving skills and critical thinking abilities, which are crucial for this position.
✨Emphasise Customer Communication
As a primary technical contact for customers, your communication skills are key. Prepare to discuss how you’ve handled customer interactions in the past, especially during challenging situations. Show that you can explain technical concepts clearly and maintain high customer satisfaction.