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For Companies At a Glance
- Tasks: Lead installation and maintenance of cutting-edge energy storage systems in diverse environments.
- Company: Join a forward-thinking company revolutionising energy solutions.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
- Why this job: Make a real impact in the renewable energy sector while developing your technical skills.
- Qualifications: Degree in Electrical Engineering or related field; 5-7 years of relevant experience.
- Other info: Exciting fieldwork with opportunities for growth and learning in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary:
We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.
The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .
Job Summary:
We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.
The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .
Key Responsibilities:
1. Technical Operations:
- Lead installation, commissioning, and troubleshooting of PCS , Lithium Battery Systems , and BESS/RESS solutions.
- Conduct functional tests, performance monitoring, and system diagnostics.
- Ensure project milestones are completed in line with company standards and customer expectations.
2. Call Center Technical Support:
- Participate in call center support for technical troubleshooting and remote diagnostics.
- Collaborate with the Help Desk team to resolve advanced technical cases.
- Act as the technical escalation point for complex issues.
3. Customer Support & Communication:
- Serve as the primary technical contact for customers during field operations.
- Provide detailed explanations of system performance and troubleshooting steps.
- Ensure a high level of customer satisfaction through professional service delivery.
4. Reporting & Documentation:
- Prepare technical reports, including diagnostics, repair logs, and commissioning records.
- Ensure accurate completion of service records, inspection forms, and checklists.
5. Training & Technical Procedure Development:
- Conduct technical training sessions for customers, service partners, and internal teams.
- Actively contribute to the development of training materials and technical procedures for installation, maintenance, and troubleshooting.
- Support the continuous improvement of training content by integrating field experiences and lessons learned.
6. Compliance & Safety:
- Ensure compliance with HSE (Health, Safety, Environment) standards and safety policies.
- Conduct on-site safety inspections and maintain proper tool and equipment handling procedures.
Requirements:
Education & Certification:
- Diploma or degree in Electrical Engineering , Energy Systems , Mechatronics , or related technical fields.
- Professional skills in BESS/PCS/RESS installation, maintenance, and commissioning.
Experience:
- Minimum 1-2 years of experience in field service related to BESS/PCS/RESS systems.
- Proven experience leading commissioning and maintenance projects on C&I and Utility Scale systems.
- Experience in training delivery and procedure development is highly desirable.
Technical Skills:
- Strong knowledge of PCS , BESS , and RESS technologies, including grid compliance.
- Ability to read and interpret technical blueprints , wiring diagrams , and control schematics .
- Familiarity with SCADA systems , EMS (Energy Management Systems) , and monitoring platforms .
Soft Skills:
- Excellent communication skills for delivering training and technical explanations.
- Problem-solving and critical thinking skills to manage complex technical challenges.
- Adaptability to changing project environments and deadlines.
Work Environment:
- Frequent travel to various project sites.
- Field-based environment with exposure to industrial and outdoor conditions .
- On-call availability during critical project phases and emergencies.
Field Application Engineer/After-sales Engineer employer: Jinko ESS Europe
Contact Detail:
Jinko ESS Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Engineer/After-sales Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and join online forums. The more people you know in the field, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects and successes in BESS/PCS systems. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your technical knowledge and problem-solving abilities related to energy storage systems.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your experience with installation, maintenance, and training in BESS/PCS systems.
We think you need these skills to ace Field Application Engineer/After-sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Application Engineer role. Highlight your experience with BESS, PCS, and Lithium Battery Systems, and don’t forget to mention any relevant projects you've led or been a part of!
Show Off Your Skills: In your cover letter, showcase your technical skills and soft skills. We want to see how you can lead teams, solve problems, and communicate effectively with customers. Be specific about your achievements!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points for easy reading and make sure to stick to the key responsibilities and requirements mentioned in the job description.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly!
How to prepare for a job interview at Jinko ESS Europe
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Battery Energy Storage Systems, Power Conversion Systems, and Lithium Battery Systems. Be ready to discuss specific projects you've worked on, including installation and troubleshooting experiences. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Leadership Skills
Since this role involves supervising field technicians, be prepared to share examples of how you've led teams in the past. Talk about your mentoring style and how you handle team performance evaluations. Highlight any training sessions you've conducted, as this will demonstrate your ability to communicate complex technical concepts effectively.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle customer support situations. Think of examples where you’ve had to explain technical issues to non-technical clients or resolve conflicts. Emphasising your communication skills and commitment to customer satisfaction will set you apart.
✨Demonstrate Safety Awareness
Given the importance of HSE compliance in this role, be ready to discuss your approach to safety on-site. Share any experiences where you conducted safety inspections or implemented safety procedures. This shows that you take safety seriously and understand its critical role in field operations.