Field Application Engineer/After-sales Engineer
Field Application Engineer/After-sales Engineer

Field Application Engineer/After-sales Engineer

Aberdeen Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead installation and maintenance of cutting-edge energy storage systems in diverse environments.
  • Company: Join a forward-thinking company at the forefront of energy technology.
  • Benefits: Competitive salary, travel opportunities, and professional development in a dynamic field.
  • Why this job: Make a real impact in the renewable energy sector while developing your technical skills.
  • Qualifications: Degree in Electrical Engineering or related field with 5-7 years of relevant experience.
  • Other info: Exciting field-based role with opportunities for growth and learning.

The predicted salary is between 36000 - 60000 £ per year.

Job Summary:

We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.

The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .

Job Summary:

We are seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems) , focusing on PCS (Power Conversion Systems) and Lithium Battery Systems . This role includes overseeing the installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I (Commercial & Industrial) and Utility Scale environments.

The Senior Field Technician will also support technical training activities. This includes delivering training sessions for customers and internal staff, as well as contributing to the development of technical procedures and training documentation .

Key Responsibilities:

1. Technical Operations:

  • Lead installation, commissioning, and troubleshooting of PCS , Lithium Battery Systems , and BESS/RESS solutions.
  • Conduct functional tests, performance monitoring, and system diagnostics.
  • Ensure project milestones are completed in line with company standards and customer expectations.

2. Call Center Technical Support:

  • Participate in call center support for technical troubleshooting and remote diagnostics.
  • Collaborate with the Help Desk team to resolve advanced technical cases.
  • Act as the technical escalation point for complex issues.

3. Customer Support & Communication:

  • Serve as the primary technical contact for customers during field operations.
  • Provide detailed explanations of system performance and troubleshooting steps.
  • Ensure a high level of customer satisfaction through professional service delivery.

4. Reporting & Documentation:

  • Prepare technical reports, including diagnostics, repair logs, and commissioning records.
  • Ensure accurate completion of service records, inspection forms, and checklists.

5. Training & Technical Procedure Development:

  • Conduct technical training sessions for customers, service partners, and internal teams.
  • Actively contribute to the development of training materials and technical procedures for installation, maintenance, and troubleshooting.
  • Support the continuous improvement of training content by integrating field experiences and lessons learned.

6. Compliance & Safety:

  • Ensure compliance with HSE (Health, Safety, Environment) standards and safety policies.
  • Conduct on-site safety inspections and maintain proper tool and equipment handling procedures.

Requirements:

Education & Certification:

  • Diploma or degree in Electrical Engineering , Energy Systems , Mechatronics , or related technical fields.
  • Professional skills in BESS/PCS/RESS installation, maintenance, and commissioning.

Experience:

  • Minimum 1-2 years of experience in field service related to BESS/PCS/RESS systems.
  • Proven experience leading commissioning and maintenance projects on C&I and Utility Scale systems.
  • Experience in training delivery and procedure development is highly desirable.

Technical Skills:

  • Strong knowledge of PCS , BESS , and RESS technologies, including grid compliance.
  • Ability to read and interpret technical blueprints , wiring diagrams , and control schematics .
  • Familiarity with SCADA systems , EMS (Energy Management Systems) , and monitoring platforms .

Soft Skills:

  • Excellent communication skills for delivering training and technical explanations.
  • Problem-solving and critical thinking skills to manage complex technical challenges.
  • Adaptability to changing project environments and deadlines.

Work Environment:

  • Frequent travel to various project sites.
  • Field-based environment with exposure to industrial and outdoor conditions .
  • On-call availability during critical project phases and emergencies.

Field Application Engineer/After-sales Engineer employer: Jinko ESS Europe

Join a forward-thinking company that prioritises innovation and sustainability in the energy sector. As a Field Application Engineer, you will benefit from a collaborative work culture that encourages professional growth through hands-on training and mentorship opportunities. With a focus on employee well-being and safety, our team thrives in a dynamic environment where your expertise in Battery Energy Storage Systems will make a meaningful impact on both commercial and residential projects.
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Contact Detail:

Jinko ESS Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Application Engineer/After-sales Engineer

✨Tip Number 1

Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with BESS, PCS, and RESS systems. Bring examples of your work or even a portfolio to demonstrate your expertise.

✨Tip Number 3

Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your relevant experience in installation and troubleshooting.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Field Application Engineer/After-sales Engineer

BESS (Battery Energy Storage Systems)
PCS (Power Conversion Systems)
Lithium Battery Systems
Installation and Commissioning
Troubleshooting
Technical Training Delivery
Spare Parts Management
Inventory Management
Technical Support
Customer Communication
Technical Report Writing
HSE (Health, Safety, Environment) Compliance
SCADA Systems
Energy Management Systems (EMS)
Leadership and Team Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with BESS, PCS, and RESS systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects and achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy storage systems and how your background makes you the perfect fit for our team. Keep it engaging and personal!

Showcase Your Technical Skills: We love seeing technical expertise! Be sure to mention your familiarity with SCADA systems, technical writing, and any training you've delivered. This will help us understand your hands-on experience and problem-solving abilities.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Jinko ESS Europe

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of BESS, PCS, and RESS technologies. Be ready to discuss specific systems you've worked with and how you've tackled challenges in installation or troubleshooting. This will show that you're not just familiar with the tech but have hands-on experience.

✨Showcase Your Leadership Skills

Since this role involves supervising field technicians, be prepared to share examples of how you've led teams in the past. Talk about your approach to mentoring and how you ensure high performance during projects. Highlight any training sessions you've conducted to demonstrate your ability to communicate complex concepts.

✨Prepare for Scenario Questions

Expect questions that put you in real-world scenarios, like handling a technical issue on-site or managing spare parts logistics. Think through your past experiences and be ready to explain your thought process and the outcomes. This will help interviewers see your problem-solving skills in action.

✨Emphasise Customer Communication

As the primary technical contact for customers, your communication skills are key. Prepare to discuss how you've ensured customer satisfaction in previous roles. Share specific instances where you explained technical details clearly or resolved customer issues effectively, showcasing your commitment to professional service delivery.

Field Application Engineer/After-sales Engineer
Jinko ESS Europe
Location: Aberdeen
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