Senior Compliance Manager - non-food

Who We Are

At JD. com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems.

We serve over 700 million active customers through retail, logistics, technology, property and more.

JD. com operates across China, the U.

S., U.

K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond.

• Learn more about who we are and what we do: https://corporate. jd. com/
• About The Team – Joybuy

Joybuy is JD. com’s dedicated retail platform for Europe, operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg.

We are building the future of retail through smart systems, bold ideas, and a customer‑first mindset.

Backed by JD. com’s global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.

• What You’ll Do
• Support compliance and product safety for non‑food e‑commerce operations, ensuring alignment with business objectives, growth priorities, and risk appetite across current and future markets.
• Support the development of the compliance risk framework, ensuring effective identification, assessment, mitigation, and monitoring of regulatory, operational, and customer risks across the business.
• Partner with senior leaders across Product, Commercial, Operations, Legal, Government Relations and Technology teams to embed compliance and product safety considerations into strategic initiatives, innovation programmes, and market expansion efforts.
• Support resolution of complex, high‑impact compliance challenges, balancing regulatory obligations, customer outcomes, and long‑term business objectives.
• Identify systemic risks, root causes, and opportunities for simplification and help drive improvements in compliance outcomes.
• Establish metrics and reporting frameworks.
• Support team capability growth.

About You

• 10+ years of experience in non‑food product compliance, product safety, regulatory affairs and risk management within complex, fast‑paced environments, with demonstrated success navigating evolving regulations, changing business priorities, and high levels of ambiguity.
• Proven ability to define strategy and lead large‑scale compliance initiatives from concept through implementation, building scalable mechanisms, operating models, governance frameworks, and technology‑enabled solutions that deliver measurable business impact.
• Experience influencing senior leaders and driving alignment across Product, Legal, Operations, Commercial, and Technology teams to solve complex regulatory challenges while balancing customer experience, compliance obligations, and business objectives.
• Demonstrated track record of identifying systemic risks, driving root‑cause resolution, and creating durable, scalable solutions that support growth across multiple products, markets, or regions.
• Strong strategic, analytical, and executive communication skills, with experience shaping business decisions, anticipating emerging regulatory risks, and leading compliance capabilities that enable sustainable business expansion and customer trust.

What We Offer

• Competitive salary and great office locations.
• A supportive, people‑first culture that values growth and learning.
• Opportunity to contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value.
• Support to grow your career, learn from talented colleagues, and make a genuine impact in a fast‑expanding international business.
• A diverse and inclusive workplace where everyone can thrive.
• Equal Opportunity Employer

We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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