At a Glance
- Tasks: Design and optimise supply chain workflows for a fast-growing e-commerce platform.
- Company: Join Joybuy, a dynamic retail platform backed by JD.com.
- Benefits: Competitive salary, great office locations, and a supportive culture.
- Other info: Diverse and inclusive workplace with global opportunities for growth.
- Why this job: Shape the future of cross-border e-commerce and make a real impact.
- Qualifications: Bachelor's degree in relevant field and 5+ years of supply chain experience.
The predicted salary is between 40500 - 49500 £ per year.
Who We Are
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us.
What We Offer
Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
About The Team
You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
- Seller Supply Chain Process Development: Design and optimize supply chain workflows originating from third-party sellers' facilities into Joybuy warehouses. Balance inventory availability against total logistics costs through automated systems to minimize transit times and reduce overheads. Analyze FBJ (Fulfilled by JoyExpress) health metrics (e.g., capacity utilization, aged inventory, stockout risks) to identify structural bottlenecks, and publish clear Standard Operating Procedures (SOPs) for ecosystem sellers to maximize inbound efficiency.
- Automation & Process Innovation: Research and evaluate advanced marketplace technologies, digital fulfillment workflows, and intelligent inventory allocation logic. Drive the integration of digital systems to automate inbound scheduling, sorting configurations, and space allocation algorithms, optimizing digital operational workflows to improve virtual space efficiency and lower platform overheads.
- Data-Driven Process Optimization: Analyze macro supply chain operational data (including inventory turnover cycles and end-to-end fulfillment lead times) to uncover hidden inefficiencies. Architect standardized operating procedures (SOPs) for internal teams, champion core warehouse management system iterations with product teams, and enhance seamless data collaboration between all network nodes.
- Project Management & Facility Implementation: Lead high-impact platform infrastructure initiatives, including the integration of Seller & Warehouse management systems (WMS), system migrations, and digital workflow upgrades. Coordinate directly with seller partners, internal tech teams, and operations to monitor rollout progress, system quality, and data integrity, ensuring digital solutions are implemented efficiently to achieve expected business returns.
- Cost Management: Utilize rigorous data analysis and identify cost-out initiatives, enable commercial negotiations to optimize processes, operational expenditures, and maximize return on investment (ROI).
- Cross-Department Collaboration & Innovation: Partner closely with internal Product, R&D, Business Development, and Marketing business units to spearhead the intelligent upgrade of the broader logistics ecosystem. Support cross-border logistics initiatives and seller operations by deploying specialized fulfillment models that elevate Joybuy’s market competitiveness.
Qualifications
- Bachelor's degree or above in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or a related field.
- 5+ years of experience in supply chain planning, warehouse network design, logistics engineering, warehouse operations, or supply chain project management.
- Solid understanding of warehouse network planning, warehouse operations, and logistics processes, with knowledge of warehouse automation and intelligent logistics solutions.
- Proven experience in vendor management and cross-functional project delivery within a complex business environment.
- Strong analytical skills with the ability to leverage data to identify opportunities and drive operational improvements.
- Excellent stakeholder management, communication, and project management skills, with the ability to influence across multiple functions.
- Fluent in English. Experience in European supply chains, e-commerce, or cross-border logistics is highly preferred.
- Strong cross-cultural communication skills with the ability to bridge Chinese and Western business practices and build effective collaboration across global teams.
Why Join Us
You’ll have the opportunity to shape the future supply chain of a fast-growing international e-commerce business. This role offers broad strategic exposure, high executive visibility, and the chance to solve complex supply chain challenges at scale using data, technology, and innovative operating models. At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
SCOT Planning Product Manager - Marketplace Channel employer: JINGDONG RETAIL (UK) LIMITED
At Joybuy, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As the European Major Campaigns & Trading Delivery Lead, you will have the opportunity to drive impactful campaigns across diverse markets while benefiting from our commitment to employee growth and development. With a focus on innovation and teamwork, Joybuy offers a unique environment where your contributions are valued, and your career can flourish.
Contact Details:
JINGDONG RETAIL (UK) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SCOT Planning Product Manager - Marketplace Channel
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at JINGDONG RETAIL (UK) LIMITED, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of SCOT Planning Product Manager - Marketplace Channel.
We think you need these skills to ace SCOT Planning Product Manager - Marketplace Channel
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at JINGDONG RETAIL (UK) LIMITED. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research JINGDONG RETAIL (UK) LIMITED and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at JINGDONG RETAIL (UK) LIMITED
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at JINGDONG RETAIL (UK) LIMITED.
✨Research Specific Challenges Faced by JINGDONG RETAIL (UK) LIMITED
Look into any unique supply chain challenges JINGDONG RETAIL (UK) LIMITED might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!