At a Glance
- Tasks: Lead supply chain innovations and optimise logistics for a fast-growing e-commerce platform.
- Company: Join Joybuy, a dynamic retail platform backed by JD.com, shaping the future of cross-border e-commerce.
- Benefits: Competitive salary, great office locations, and a supportive culture for career growth.
- Other info: Diverse and inclusive workplace with opportunities to learn and collaborate globally.
- Why this job: Make a real impact in a global business while working with cutting-edge technology.
- Qualifications: 5+ years in supply chain management and strong analytical skills required.
The predicted salary is between 40500 - 49500 £ per year.
Who We Are
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.
What We Offer
Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
About The Team
You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
- Seller Supply Chain Process Development: Design and optimize supply chain workflows originating from third-party sellers' facilities into Joybuy warehouses. Balance inventory availability against total logistics costs through automated systems to minimize transit times and reduce overheads. Analyze FBJ (Fulfilled by JoyExpress) health metrics (e.g., capacity utilization, aged inventory, stockout risks) to identify structural bottlenecks, and publish clear Standard Operating Procedures (SOPs) for ecosystem sellers to maximize inbound efficiency.
- Automation & Process Innovation: Research and evaluate advanced marketplace technologies, digital fulfillment workflows, and intelligent inventory allocation logic. Drive the integration of digital systems to automate inbound scheduling, sorting configurations, and space allocation algorithms, optimizing digital operational workflows to improve virtual space efficiency and lower platform overheads.
- Data-Driven Process Optimization: Analyze macro supply chain operational data (including inventory turnover cycles and end-to-end fulfillment lead times) to uncover hidden inefficiencies. Architect standardized operating procedures (SOPs) for internal teams, champion core warehouse management system iterations with product teams, and enhance seamless data collaboration between all network nodes.
- Project Management & Facility Implementation: Lead high-impact platform infrastructure initiatives, including the integration of Seller & Warehouse management systems (WMS), system migrations, and digital workflow upgrades. Coordinate directly with seller partners, internal tech teams, and operations to monitor rollout progress, system quality, and data integrity, ensuring digital solutions are implemented efficiently to achieve expected business returns.
- Cost Management: Utilize rigorous data analysis and identify cost-out initiatives, enable commercial negotiations to optimize processes, operational expenditures, and maximize return on investment (ROI).
- Cross-Department Collaboration & Innovation: Partner closely with internal Product, R&D, Business Development, and Marketing business units to spearhead the intelligent upgrade of the broader logistics ecosystem. Support cross-border logistics initiatives and seller operations by deploying specialized fulfillment models that elevate Joybuy’s market competitiveness.
Qualifications
- Bachelor's degree or above in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or a related field.
- 5+ years of experience in supply chain planning, warehouse network design, logistics engineering, warehouse operations, or supply chain project management.
- Solid understanding of warehouse network planning, warehouse operations, and logistics processes, with knowledge of warehouse automation and intelligent logistics solutions.
- Proven experience in vendor management and cross-functional project delivery within a complex business environment.
- Strong analytical skills with the ability to leverage data to identify opportunities and drive operational improvements.
- Excellent stakeholder management, communication, and project management skills, with the ability to influence across multiple functions.
- Fluent in English. Experience in European supply chains, e-commerce, or cross-border logistics is highly preferred.
- Strong cross-cultural communication skills with the ability to bridge Chinese and Western business practices and build effective collaboration across global teams.
Why Join Us
You’ll have the opportunity to shape the future supply chain of a fast-growing international e-commerce business. This role offers broad strategic exposure, high executive visibility, and the chance to solve complex supply chain challenges at scale using data, technology, and innovative operating models. At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
About us
What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than 700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.
Our global business
Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.
SCOT Planning Product Manager - Marketplace Channel in London employer: JINGDONG RETAIL (UK) LIMITED
At Joybuy, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As the European Major Campaigns & Trading Delivery Lead, you will have the opportunity to drive impactful campaigns across diverse markets while benefiting from our commitment to employee growth and development. With a focus on innovation and teamwork, Joybuy offers a unique environment where your contributions are valued, and your career can flourish.
Contact Details:
JINGDONG RETAIL (UK) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SCOT Planning Product Manager - Marketplace Channel in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like JINGDONG RETAIL (UK) LIMITED and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at JINGDONG RETAIL (UK) LIMITED!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like JINGDONG RETAIL (UK) LIMITED keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace SCOT Planning Product Manager - Marketplace Channel in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to JINGDONG RETAIL (UK) LIMITED:This is your chance to really connect with the team at JINGDONG RETAIL (UK) LIMITED. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at JINGDONG RETAIL (UK) LIMITED
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with JINGDONG RETAIL (UK) LIMITED.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show JINGDONG RETAIL (UK) LIMITED that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at JINGDONG RETAIL (UK) LIMITED. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
