At a Glance
- Tasks: Lead the UK marketplace, develop enterprise clients, and drive sales performance.
- Company: JD.com, a global tech and supply chain leader with a dynamic culture.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Other info: Join a diverse team committed to inclusivity and innovation.
- Why this job: Make an impact in e-commerce while collaborating with international teams.
- Qualifications: Senior leadership experience in e-commerce and strong analytical skills.
The predicted salary is between 80000 - 100000 £ per year.
About JD.com
JD.com, also known as JINGDONG, is a global technology and supply chain company serving over 700 million active customers. The organization operates across retail, logistics, technology, and more, and is expanding its international footprint through a digitally intelligent cross‑border supply chain.
About the Team
The JD.com team values collaboration, ownership, and the delivery of high‑quality results in a fast‑paced, dynamic environment. Team members work across China and multiple international markets, including the U.S., U.K., Canada, and Spain.
Key Responsibilities
- Customer Development and Performance Achievement: Develop large enterprise clients such as Fortune 500 companies, state‑owned enterprises, and central SOEs; execute sales plans, achieve performance and customer development targets, and expand sales business.
- Solution Development and Execution: Sign contracts with large enterprise clients, prepare and execute sales and service plans, and provide comprehensive bundled solutions to meet procurement needs.
- Opportunity Identification and Operations Maintenance: Identify business opportunities, assist in the operations and maintenance of signed clients, implement optimization measures, create marketing and application scenarios, and enhance customer experience.
- Information Feedback and Communication: Understand market and customer needs, provide feedback on industry‑related information, strengthen collaboration with internal operations and business teams, and coordinate online procurement, payment recovery, and after‑sales service for clients.
- Receivables Collection and Customer Relationship Maintenance: Collect receivables from clients with payment terms, regularly provide after‑sales service, continuously strengthen customer relationship building, and improve customer satisfaction and loyalty.
- Country Marketplace Leadership (Strategic Owner): Own the local marketplace business, manage P&L performance, deliver against revenue, margin, and free cash flow targets, define and execute country strategy, drive input metrics (selection, price competitiveness, seller performance, availability), lead a multi‑functional team, and partner with global stakeholders to influence roadmap and resources.
Qualifications
- Experience as a senior leader within e‑commerce or marketplace with a country/regional scope.
- Strong understanding of European marketplace and sellers.
- Comfortable analysing complex data and providing actionable recommendations.
- Structured, performance‑oriented, and able to collaborate effectively with diverse stakeholders, including international teams.
- Proven success in building long‑term B2B and cross‑border partnerships.
- Fluent in English and the local language, both written and spoken.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal‑opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Country Lead (UK), Marketplace in London employer: JINGDONG RETAIL (UK) LIMITED
JD.com is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their roles while delivering high-quality results. With a strong commitment to diversity and inclusion, JD.com offers ample opportunities for professional growth and development, particularly in the fast-evolving e-commerce landscape. Located in the UK, employees benefit from being part of a global team that values innovation and strategic thinking, making it an ideal place for those seeking meaningful and rewarding careers.
Contact Details:
JINGDONG RETAIL (UK) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Country Lead (UK), Marketplace in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at JD.com or similar companies. A friendly chat can open doors and give you insider info on the company culture and what they really value.
✨Tip Number 2
Prepare for interviews by researching JD.com’s recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to their mission and goals. Tailor your answers to reflect their values and objectives.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the Country Lead role. Focus on your achievements in e-commerce and marketplace leadership, and be ready to discuss how you can drive performance and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Use this opportunity to reiterate your enthusiasm for the role and how you see yourself contributing to JD.com’s success.
We think you need these skills to ace Country Lead (UK), Marketplace in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Country Lead role. Highlight your experience in e-commerce and marketplace management, especially any work with large enterprise clients. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to JD.com’s success. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Data Skills:Since the role involves analysing complex data, make sure to mention any relevant experience you have with data analysis. We love candidates who can provide actionable insights, so don’t hold back on sharing examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at JD.com!
How to prepare for a job interview at JINGDONG RETAIL (UK) LIMITED
✨Know Your Market
Before the interview, dive deep into the UK e-commerce landscape. Understand the key players, trends, and challenges. This will not only show your enthusiasm but also help you discuss how your experience aligns with JD.com's goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing P&L performance. Be ready to discuss specific strategies you've implemented in previous roles that resulted in measurable success.
✨Data-Driven Decision Making
Since the role involves analysing complex data, come prepared with examples of how you've used data to drive business decisions. Discuss any tools or methodologies you’ve employed to extract insights and improve performance.
✨Build Relationships
Emphasise your ability to build long-term partnerships. Share stories about how you've successfully collaborated with diverse stakeholders, especially in cross-border contexts, to enhance customer satisfaction and loyalty.
