At a Glance
- Tasks: Manage reverse logistics operations, ensuring efficient processing of returned goods.
- Company: Join JD Logistics, a leading tech-driven supply chain provider.
- Benefits: Competitive salary, great locations, and a supportive culture.
- Other info: Diverse and inclusive workplace with global opportunities for growth.
- Why this job: Shape the future of logistics with innovative technology and meaningful challenges.
- Qualifications: 3-5 years in warehouse/logistics, strong leadership, and problem-solving skills.
The predicted salary is between 37800 - 46200 £ per year.
Who We Are At JINGDONG Logistics (JD Logistics), part of JD. com
We are a leading technology-driven supply chain and logistics solutions provider under JD. com.
Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.
Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.
Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling JD. com’s international logistics footprint.
Learn more about who we are and what we do: https://www. jingdonglogistics. com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics.
You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide.
With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
- Reverse Logistics Warehouse Manager
- Job Purpose
Responsible for the overall management of reverse logistics warehouse operations, ensuring returned goods are processed safely, accurately and efficiently.
The role oversees daily operations, inventory, productivity, quality, labour planning and team performance while driving continuous operational improvement.
Key Responsibilities
- Manage daily reverse logistics operations, including receiving, inspection, grading, sorting, put-away, refurbishment, return-to-vendor and disposal processes.
- Monitor operational KPIs including productivity, processing lead time, backlog, inventory accuracy, quality and labour utilisation.
- Ensure accurate inventory management and investigate stock discrepancies, damages and operational exceptions.
- Lead and develop warehouse supervisors, team leaders and operatives, including shift planning, attendance, performance management and training.
- Plan workforce requirements based on operational volume and forecasts, controlling overtime and agency labour costs.
- Identify operational bottlenecks, conduct root-cause analysis and implement process and SOP improvements.
- Ensure compliance with Health & Safety requirements, risk assessments, safe working procedures and company policies.
- Manage peak-volume operations and ensure sufficient labour and operational capacity to meet business requirements.
- Work closely with Transportation, Customer Service, Quality, Finance, HR, IT and other operational teams to resolve issues.
- Prepare and review operational reports, providing management with clear updates on performance, risks and improvement actions.
Requirements
- 3–5+ years of warehouse or logistics operations experience, with previous management experience preferred.
- Experience in reverse logistics, returns, refurbishment, e-commerce or after-sales operations is highly desirable.
- Strong understanding of warehouse operations, inventory control, labour planning and operational KPIs.
- Strong leadership and people-management skills.
- Strong problem-solving, root-cause analysis and continuous-improvement capabilities.
- Good data analysis skills with experience using WMS and Microsoft Excel.
- Good understanding of UK warehouse Health & Safety requirements.
- Ability to work effectively in a fast-paced environment and manage operational pressure during peak periods.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive.
We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
About us
What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses.
Today, JD. com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences.
From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier.
As we continue to grow, so do the opportunities for the people who grow with us.
Our global business
Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders.
From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale.
Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.
So let's do this.
Let's deliver joy.
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Reverse Logistic Warehouse Manager in Milton Keynes employer: JINGDONG Logistics
JINGDONG Logistics is an exceptional employer, offering a dynamic and technology-driven work environment in Bristol. With a strong focus on employee growth and professional development, we provide our team with the tools and support needed to excel in their roles while maintaining high standards of safety and quality. Join us to be part of a collaborative culture that values leadership and innovation in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Reverse Logistic Warehouse Manager in Milton Keynes
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like JINGDONG Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at JINGDONG Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like JINGDONG Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Reverse Logistic Warehouse Manager in Milton Keynes
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to JINGDONG Logistics:This is your chance to really connect with the team at JINGDONG Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at JINGDONG Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with JINGDONG Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show JINGDONG Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at JINGDONG Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
