At a Glance
- Tasks: Drive top-notch performance in logistics and optimise delivery processes.
- Company: Join JD Logistics, a leader in tech-driven supply chain solutions.
- Benefits: Competitive salary, great locations, and a supportive culture for growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact in a fast-evolving industry with cutting-edge technology.
- Qualifications: 2+ years in On The Road Performance and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
We are seeking an experienced On The Road (OTR) Performance Manager. The successful candidate will be responsible for driving best in class performance across our UK Delivery Station network, ensuring that our Operations teams are equipped with processes and mechanisms to drive optimal performance without impacting efficiency targets.
Responsibilities:
- Building mechanisms and reporting that drive On The Road Performance and create visibility and trends for leadership to review and operations teams to act.
- Development of processes and decision trees that support critical decisions throughout the day that protect customer promise but maintain efficiency.
- Collaborating with capacity planning to optimise efficiency through management of operational timelines to maximise on road time for delivery.
- Working closely with Delivery Service Partner (DSP) management on specific DSP performance concerns, ensuring concerns are addressed through a defined process.
- Working with Process Excellence to ensure all Stations SOP’s are built to incorporate optimal performance management.
- Management and reporting of Operational DILO and identification of defects between First Mile, Middle Mile and Last Mile.
- Co-ordination with the Training Team to develop learning content that support Station Teams in driving optimal performance.
- Building reporting and review frameworks for daily, weekly and monthly business reviews performance trends and improvements.
Key Metrics:
- First Time Delivery Success +98%
- On Time Despatch +97%
- Parcels Per Route – (Efficiency Targets)
Requirements:
- Fluency in English, both written and spoken.
- Comprehensive understanding of On The Road Performance with a minimum of 2 years’ experience working in this field.
- 4-5 years’ experience working within the last mile environment within operational or DSP facing roles.
- Strong leadership and communication skills.
- Stakeholder Management in a matrix level organisation.
- Experience in building and deploying projects and programs.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
StudySmarter Expert Advice🤫
We think this is how you could land On the Road Performance Manager in Coventry
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like JINGDONG Logistics.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by JINGDONG Logistics. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace On the Road Performance Manager in Coventry
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at JINGDONG Logistics, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at JINGDONG Logistics and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into JINGDONG Logistics. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at JINGDONG Logistics
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at JINGDONG Logistics.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to JINGDONG Logistics.
