Installation Engineer in Luton

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. We are seeking Senior Installation Engineers with a strong electrical background to play an integral part in our JoyLogistic’s team and lead our home delivery services.

About the Role

As a Senior Engineer, you are the bridge between complex electrical requirements and seamless customer delivery. You will manage high-specification installations, which may include smart home integration, EV charging points, and premium integrated appliances, ensuring compliance with the latest regulations. You will also lead, develop and mentor junior team members and depot managers ensuring best practice, quality and regulations are followed.

Key Responsibilities

• Lead Electrical Installations: Execute and sign off on complex electrical connections and installations in domestic environments.
• Customer Excellence: Provide expert-level product demonstrations, turning a technical installation into a premium experience for the client.
• Technical Mentorship: Act as a dedicated mentor to junior installers and apprentices, conducting on-site coaching and mentoring to elevate the team’s technical skills.
• Quality Assurance: Perform spot checks and audits on installations to ensure they meet both 18th Edition standards and our own rigorous internal benchmarks.
• Compliance: Maintain accurate certification records and ensure all health and safety protocols are strictly followed by the crew.

About You:

Qualifications: Fully qualified Electrician (e.g., NVQ Level 3, City & Guilds 2365, or equivalent).

Regulations: Up-to-date 18th Edition (BS 7671) qualification is essential.

Experience: Proven track record in domestic electrical work and appliance installation.

Leadership Mindset: A natural ability to teach others and a passion for developing the next generation of engineers.

Licensing: A clean UK driving license (experience with 3.5t vehicles is a plus).

This role will involve regular travel to depots and customers’ homes.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.