At a Glance
- Tasks: Manage delivery service providers and ensure smooth operations.
- Company: Join JINGDONG Logistics, a leader in innovative logistics solutions.
- Benefits: Inclusive workplace, competitive salary, and opportunities for growth.
- Other info: Diverse team culture with a focus on collaboration and problem-solving.
- Why this job: Make a real impact in the fast-paced world of delivery logistics.
- Qualifications: Bachelor’s degree and five years in delivery partnership management.
The predicted salary is between 45000 - 55000 £ per year.
Delivery Service Provider (DSP) Manager
Joining our team as a Delivery Service Provider (DSP) Manager, you will be responsible for:
- Service
- Provider
Management: Responsible for the management of DSP service providers, KPI assessment, and relationship maintenance incl. identification and onbaording of suitable partners
- Capacity communication and coordination: Establish a close communication mechanism to coordinate capacity resources to match business needs, and ensure smooth delivery operations.
- Exception Handling: Lead the handling of various exceptions in DSP partnerships, develop solutions, and close the loop to minimize business impact.
- Compliance Management: Ensure that partnerships meet European compliance requirements and regularly review service provider qualifications and operating standards.
Qualifications
- Bachelor’s degree or above; approximately five years of experience in last mile delivery partnership management, with a deep understanding of partnership models and operational logic.
- Strong English speaking skills, which can be used as a working language; Local language skills required.
- Excellent cross-departmental communication, adaptability, and problem-solving skills, with familiarity with European DSP compliance requirements.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive.
We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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Delivery Service Provider Manager employer: Jingdong International Middle East FZE
At JD.com, we pride ourselves on being an exceptional employer that fosters a people-first culture in the heart of London. Our commitment to innovation and employee growth is reflected in our competitive salary, global project opportunities, and inclusive environment where every voice is valued. Join us to make a meaningful impact in the world of technology and supply chain, while enjoying a dynamic work atmosphere that encourages collaboration and creativity.
Contact Details:
Jingdong International Middle East FZE Recruitment Team
