At a Glance
- Tasks: Welcome and assist customers, ensuring an amazing in-store experience.
- Company: Join Jimmy Fairly, a trendy optical brand revolutionising eyewear with style and social impact.
- Benefits: Competitive salary, bonuses, employee discounts, and private healthcare.
- Other info: Dynamic work environment with opportunities for career development.
- Why this job: Be part of a passionate team that values creativity and personal growth.
- Qualifications: Energetic, fashion-savvy individuals with strong communication skills.
The predicted salary is between 26500 - 26500 € per year.
Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact. Over a decade later, little has changed. Now with over 100 stores across Europe and the UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world.
Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Purpose of the role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employee development.
The Role
Every day is different at Jimmy Fairly, however your key missions will include:
- Customer experience: It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony. You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer.
- Performance: High commercial efficiency to reach monthly targets and your personal KPIs. Be able to build customer loyalty, understand customer relationship management. Be knowledgeable of the collection and the brand iconic pieces.
- Operations: Operating till system, take and process payments, inventory management, follow company policy and procedure, ensure the shop floor and stock room standards are maintained in a clean, tidy condition, process deliveries (new collection, replenishment…), transfers, support the Store Management in the VM guidelines implementation.
- Optics: Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments. You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad.
Required knowledge, skills and qualities:
- High motivation & enthusiasm toward our brand.
- Be eager to learn, develop yourself and others.
- A passion for delivering a personalised client experience.
- Be a quick learner and good listener.
- Problem solver! Adapt to new situations, be proactive!
- A positive mindset and smiley attitude.
- Strong verbal & written communication skills.
- Good understanding of business KPIs.
What’s on Offer?
- Very competitive bonus scheme.
- Welcome pair of Jimmys on your first week.
- Great employee discount.
- Pension contribution.
- Private healthcare.
- Part travel expenses paid.
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £26,500.00 per year pro rata + monthly bonus.
Sales Assistant 40hrs - Portobello Road employer: Jimmy Fairly
At Jimmy Fairly, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Sales Assistants enjoy comprehensive training, competitive bonuses, and a generous employee discount, all while working in a dynamic environment that encourages creativity and personal growth. Join us on Portobello Road, where your passion for fashion and customer service can truly shine as you help us revolutionise the optical industry and make a positive social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant 40hrs - Portobello Road
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jimmy Fairly's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our vision of quality eyewear and social impact.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. We want to see your energy and enthusiasm shine through, so prepare some examples of how you've delivered great customer experiences in the past.
✨Tip Number 3
Dress to impress! Since fashion is key in this role, make sure your outfit reflects your understanding of current trends. This will not only show your style but also your commitment to being a brand ambassador for Jimmy Fairly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in our minds as we make our decisions.
We think you need these skills to ace Sales Assistant 40hrs - Portobello Road
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Jimmy Fairly and making a difference in the optical industry.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your knowledge of fashion trends – it’s a big plus for us!
Be Personable:In your cover letter, be yourself! We love a friendly tone, so don’t be afraid to show your personality. Share a little about why you’d be a great fit for our team and how you can contribute to creating a positive customer experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Jimmy Fairly
✨Know the Brand Inside Out
Before your interview, dive deep into Jimmy Fairly's mission and values. Understand their commitment to quality, fair pricing, and social impact. This knowledge will help you connect with the brand during your conversation and show that you're genuinely interested in being part of their team.
✨Show Off Your Style Savvy
As a Sales Assistant, you'll need to be on top of fashion trends. Prepare examples of how you've styled customers or kept up with current trends in your previous roles. This will demonstrate your passion for fashion and your ability to engage with customers effectively.
✨Practice Your Customer Engagement Skills
Think about how you would approach a customer in-store. Role-play scenarios where you greet customers, ask open-ended questions, and provide tailored recommendations. This practice will help you feel more confident and ready to deliver an exceptional customer experience.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Be prepared to discuss how you've met or exceeded these in past roles, showcasing your commercial efficiency and understanding of business goals.
