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For Companies At a Glance
- Tasks: Assist customers, manage sales processes, and maintain store standards.
- Company: Join Jimmy Fairly, a trendy optical brand focused on style and social impact.
- Benefits: Enjoy competitive bonuses, employee discounts, private healthcare, and career development.
- Why this job: Be part of a vibrant team that values creativity and customer experience.
- Qualifications: Passion for fashion, strong communication skills, and a proactive attitude required.
- Other info: Full training provided with opportunities for personal growth and development.
The predicted salary is between 24000 - 33600 £ per year.
Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year-old psychology student with a passion for entrepreneurship. Chartier's concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and the UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Purpose of the role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employee development.
The Role:
Every day is different at Jimmy Fairly, however your key missions will include:
- Customer experience: It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony. You will provide an amazing in-store customer experience using the Optometrist's recommendations to build perfect product solutions for the customer.
- Performance: High commercial efficiency to reach monthly targets and your personal KPIs. Be able to build customer loyalty, understand customer relationship management. Be knowledgeable of the collection and the brand iconic pieces.
- Operations: Operating till system, take and process payments, inventory management, follow company policy and procedure, ensure the shop floor and stock room standards are maintained in a clean, tidy condition, process deliveries (new collection, replenishment, transfers), support the Store Management in the VM guidelines implementation.
- Optics: Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments. You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad.
Required knowledge, skills and qualities:
- High motivation & enthusiasm toward our brand.
- Be eager to learn, develop yourself and others.
- A passion for delivering a personalised client experience.
- Be a quick learner and good listener.
- Problem solver! Adapt to new situations, be proactive!
- A positive mindset and smiley attitude.
- Strong verbal & written communication skills.
- Good understanding of business KPIs.
What’s on Offer?
- Very competitive bonus scheme.
- Welcome pair of Jimmys on your first week.
- Great employee discount.
- Pension contribution.
- Private healthcare.
- Part travel expenses paid.
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £24,000.00 per year + monthly bonus.
Sales Assistant (40 hours) - South West London employer: Jimmy Fairly
Contact Detail:
Jimmy Fairly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (40 hours) - South West London
✨Tip Number 1
Familiarise yourself with the latest fashion trends and eyewear styles. Being knowledgeable about current trends will not only help you engage customers effectively but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions confidently, showcasing your ability to provide a personalised experience.
✨Tip Number 3
Research Jimmy Fairly's brand values and mission. Understanding their commitment to quality and social impact will allow you to align your answers with their ethos during discussions, making you a more appealing candidate.
✨Tip Number 4
Network with current or former employees of Jimmy Fairly if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach when applying.
We think you need these skills to ace Sales Assistant (40 hours) - South West London
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Jimmy Fairly's mission and values. Familiarise yourself with their product offerings and customer service approach. This knowledge will help you tailor your application to reflect your alignment with their brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific instances where you provided excellent customer service or met sales targets, as this is crucial for the Sales Assistant role.
Showcase Your Passion for Fashion: Since the role requires extensive knowledge of fashion and trends, make sure to include any relevant experiences or interests that demonstrate your passion for the industry. This could be through personal projects, previous jobs, or even hobbies.
Craft a Personalised Cover Letter: Write a cover letter that speaks directly to the role and the company. Use specific examples to illustrate how your skills and experiences make you a great fit for the Sales Assistant position at Jimmy Fairly. Make it engaging and reflective of your personality.
How to prepare for a job interview at Jimmy Fairly
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and current trends during the interview. Share examples of how you stay updated with the latest styles and how you can use this knowledge to enhance the customer experience at Jimmy Fairly.
✨Demonstrate Customer-Centric Attitude
Prepare to discuss how you would create a welcoming environment for customers. Think of specific instances where you've gone above and beyond to assist someone, as this aligns perfectly with the brand's focus on exceptional customer service.
✨Highlight Your Team Spirit
Since Jimmy Fairly values a cohesive team, be ready to talk about your experiences working in teams. Share how you contribute to a positive atmosphere and support your colleagues, which is essential for nurturing creativity in the store.
✨Be Ready to Discuss KPIs
Understand the importance of performance metrics in retail. Be prepared to discuss how you have met or exceeded targets in previous roles, and how you plan to achieve personal KPIs at Jimmy Fairly to drive sales and customer loyalty.