Sales Assistant (16 Hours) - Chiswick

Jimmy Fairly was born out of a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23‑year‑old psychology student with a passion for entrepreneurship, the company offers quality glasses at fair prices and a positive social impact. With over 100 stores across Europe and the UK, Jimmy Fairly continues to bring great style and a smile into the optical world. Every six weeks new on‑trend designs drop, supported by a short‑circuit manufacturing process that prioritises quality, the planet and a customer‑centric approach, from eye tests by expert optometrists to exceptional after‑care.

Purpose of the role

We are looking for a Sales Assistant who is attentive, reliable, energetic, approachable, punctual, has extensive knowledge of current fashion trends and can engage and style customers confidently.

Responsibilities

Customer experience

• Act as a great brand ambassador and embrace the brand Selling Ceremony.
• Provide an amazing in‑store experience, using optometrist recommendations to build perfect product solutions for customers.

Performance

• Achieve high commercial efficiency to reach monthly targets and personal KPIs.
• Build customer loyalty and manage customer relationships.
• Maintain knowledge of the collection and iconic brand pieces.

Operations

• Operate till system, take and process payments.
• Inventory management and order processing.
• Follow company policy and procedure, maintain shop floor and stock room standards.
• Process deliveries, replenishment and transfers.
• Support store management in VM guideline implementation.

Optics

• Deliver technical tasks, including safe supply of eyewear, ordering, verification, glasses collections and adjustments.
• Work with the latest generation equipment: Smart Mirror 4, iPad for simple digital customer journeys.

Required knowledge, skills and qualities

• High motivation and enthusiasm for the brand.
• Quick learner, good listener, proactive problem solver.
• Positive mindset and smiley attitude.
• Strong verbal and written communication skills.
• Good understanding of business KPIs.
• A passion for delivering a personalised client experience.
• Ability to learn and develop yourself and others.

Compensation and benefits

• Competitive bonus scheme.
• Welcome pair of Jimmys on first week.
• Great employee discount.
• Pension contribution.
• Private healthcare.
• Part travel expenses paid.

Salary: £25,400.00 per year (Pro Rata) + monthly bonus.

Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is recognised and rewarded.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.