At a Glance
- Tasks: Engage customers, provide styling advice, and ensure a fantastic shopping experience.
- Company: Join Jimmy Fairly, a trendy optical brand revolutionising eyewear with style and social impact.
- Benefits: Competitive salary, bonuses, employee discounts, and private healthcare.
- Other info: Dynamic work environment with opportunities for career development.
- Why this job: Be part of a passionate team that values creativity and personal growth.
- Qualifications: Enthusiasm for fashion, strong communication skills, and a proactive attitude.
The predicted salary is between 26500 - 26500 £ per year.
Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact. Over a decade later, little has changed. Now with over 100 stores across Europe and the UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Purpose of the role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employee development.
The Role:
Every day is different at Jimmy Fairly, however your key missions will include:
- Customer experience: It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony. You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer.
- Performance: High commercial efficiency to reach monthly targets and your personal KPIs. Be able to build customer loyalty, understand customer relationship management. Be knowledgeable of the collection and the brand iconic pieces.
- Operations: Operating till system, take and process payments, inventory management, follow company policy and procedure, ensure the shop floor and stock room standards are maintained in a clean, tidy condition, process deliveries (new collection, replenishment…), transfers, support the Store Management in the VM guidelines implementation.
- Optics: Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments. You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad.
Required knowledge, skills and qualities:
- High motivation & enthusiasm toward our brand.
- Be eager to learn, develop yourself and others.
- A passion for delivering a personalised client experience.
- Be a quick learner and good listener.
- Problem solver! Adapt to new situations, be proactive!
- A positive mindset and smiley attitude.
- Strong verbal & written communication skills.
- Good understanding of business KPIs.
What’s on Offer?
- Very competitive bonus scheme.
- Welcome pair of Jimmys on your first week.
- Great employee discount.
- Pension contribution.
- Private healthcare.
- Part travel expenses paid.
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Salary: £26,500.00 per year pro rata + monthly bonus.
Sales Assistant 40hrs - East London employer: Jimmy Fairly
At Jimmy Fairly, we pride ourselves on being an innovative employer that values creativity and personal growth. Our vibrant work culture in East London fosters a supportive environment where employees are encouraged to develop their skills through comprehensive training and career development plans. With competitive benefits, including a generous bonus scheme and employee discounts, joining our passionate team means being part of a mission to make a positive social impact while enjoying a fulfilling career in the optical industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant 40hrs - East London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Jimmy Fairly's mission and values. Show us that you’re not just another candidate but someone who genuinely resonates with our vision of revolutionising the optical industry.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. We want to see your energy and enthusiasm shine through, so prepare some examples of how you've delivered great customer experiences in the past.
✨Tip Number 3
Dress to impress! Since fashion is a big part of the role, make sure your outfit reflects your understanding of current trends. This will show us that you have a keen eye for style and can connect with our customers on that level.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Sales Assistant 40hrs - East London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your love for fashion and customer service. Share any relevant experiences that highlight your passion for delivering a great customer experience.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role at Jimmy Fairly. Highlight your skills and experiences that align with our values and the job description. We appreciate a personal touch that shows you’ve done your homework!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and be yourself – we’re looking for someone who fits into our bouncy and cohesive team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our amazing adventure!
How to prepare for a job interview at Jimmy Fairly
✨Know Your Stuff
Familiarise yourself with Jimmy Fairly's brand values and product offerings. Understand their unique selling points, like the short-circuit manufacturing process and customer-centric approach. This will help you demonstrate your passion for the brand during the interview.
✨Show Off Your Style Knowledge
Since the role requires extensive knowledge of fashion and trends, be prepared to discuss current eyewear trends and how they relate to Jimmy Fairly's collections. Bring examples of styles you love and how you would recommend them to customers.
✨Customer Experience is Key
Think about how you would create an amazing in-store experience for customers. Prepare examples from your past experiences where you went above and beyond to assist a customer. This shows you understand the importance of customer service in retail.
✨Be Ready to Adapt
The job requires problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or adapt to new situations. Share these stories to highlight your proactive mindset and ability to handle challenges.
