At a Glance
- Tasks: Welcome and assist customers, ensuring an amazing in-store experience.
- Company: Join Jimmy Fairly, a trendy optical brand revolutionising eyewear with style and social impact.
- Benefits: Competitive salary, bonuses, employee discounts, private healthcare, and career development.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and make a real difference in customer experiences.
- Qualifications: Enthusiasm for fashion, strong communication skills, and a positive attitude.
The predicted salary is between 26500 - 26500 £ per year.
Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact. Over a decade later, little has changed. Now with over 100 stores across Europe and the UK, Jimmy Fairly is successfully bringing back great style and a smile to the optical world.
Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Purpose of the role
We are looking for someone who is attentive, reliable, full of energy, approachable, punctual with extensive knowledge of fashion and trends of the season and confident in engaging and styling customers. The Sales Assistant will welcome and assist customers throughout the entire sales process, describing the product, always focusing on delivering the highest customer experience. You will support the store management in building a store environment that nurtures creativity and employee development.
The Role:
Every day is different at Jimmy Fairly, however your key missions will include:
- Customer experience: It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony. You will provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer.
- Performance: High commercial efficiency to reach monthly targets and your personal KPIs. Be able to build customer loyalty, understand customer relationship management. Be knowledgeable of the collection and the brand iconic pieces.
- Operations: Operating till system, take and process payments, inventory management, follow company policy and procedure, ensure the shop floor and stock room standards are maintained in a clean, tidy condition, process deliveries (new collection, replenishment…), transfers, support the Store Management in the VM guidelines implementation.
- Optics: Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections & glasses adjustments. You will be working with the latest generation equipment: sales assistance and measurement on the Smart Mirror 4 application, simple and digital customer journey on iPad.
Required knowledge, skills and qualities:
- High motivation & enthusiasm toward our brand.
- Be eager to learn, develop yourself and others.
- A passion for delivering a personalised client experience.
- Be a quick learner and good listener.
- Problem solver! Adapt to new situations, be proactive!
- A positive mindset and smiley attitude.
- Strong verbal & written communication skills.
- Good understanding of business KPIs.
- Full Weekend Availability needed.
What’s on Offer?
- Very competitive bonus scheme.
- Welcome pair of Jimmys on your first week.
- Great employee discount.
- Pension contribution.
- Private healthcare.
- Part travel expenses paid.
Jimmy Fairly is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salary: £26,500.00 per year pro rata + monthly bonus.
Sales Assistant 32hrs - Spitalfields Market in London employer: Jimmy Fairly
At Jimmy Fairly, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in the heart of Spitalfields Market, our team enjoys a dynamic environment where creativity thrives, alongside comprehensive training and career development opportunities. With competitive benefits including a generous bonus scheme, employee discounts, and a commitment to social impact, joining us means being part of a passionate team dedicated to revolutionising the optical industry while making a positive difference in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant 32hrs - Spitalfields Market in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jimmy Fairly, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jimmy Fairly!
We think you need these skills to ace Sales Assistant 32hrs - Spitalfields Market in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jimmy Fairly, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jimmy Fairly and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jimmy Fairly that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jimmy Fairly
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
