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- Tasks: Lead and inspire a team to achieve targets while delivering exceptional customer service.
- Company: Join Jimmy Choo, a global luxury brand known for its glamour and fine Italian craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, private healthcare, and exclusive employee sales.
- Why this job: Be part of a creative and inclusive culture that values diversity and empowers personal growth.
- Qualifications: Enthusiastic, self-motivated leaders with knowledge of luxury fashion and customer service are welcome.
- Other info: This is a full-time role in a vibrant boutique environment at Selfridges, London.
The predicted salary is between 36000 - 60000 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What you’ll do:
- Engage and inspire the team by ensuring they are striving to reach targets and KPIs.
- Ensure that the team is providing exceptional standards of customer service.
- Assist the Management Team in providing training to the team.
- Support the team in managing the client database ensuring customer loyalty.
- Ensure the efficient running of the boutique following directives and procedures as set by Retail Excellence, the Management Team, and the Company.
- Provide a consistent example of the glamorous, luxury lifestyle image of Jimmy Choo through customer relationship management, attitude, personal grooming, dress code, and behaviour to the team and ensuring that they also reflect this.
- Support the Management Team with successfully running and managing the day-to-day operations of the boutique including but not limited to customer relationships, team management, store administration, stock management, and visual merchandising.
We’d love to see:
- You’ll be enthusiastic and self-motivated and have the ability to go the extra mile to achieve targets at all times.
- You will have demonstrable leadership capabilities and sound knowledge of the luxury market, customer service, and fashion.
Our values: creative, courageous, and passionate.
Equality, diversity, and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays
- Products allowance and discount
- Birthday day off
- Private healthcare
- Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!
Supervisor - Selfridges, London employer: Jimmy Choo
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Selfridges, London
✨Tip Number 1
Familiarise yourself with the luxury market and Jimmy Choo's brand values. Understanding their commitment to glamour, craftsmanship, and customer service will help you align your approach during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight any experience in training or motivating staff to achieve targets, as this is crucial for the Supervisor position.
✨Tip Number 3
Demonstrate your passion for customer service by sharing stories of how you've gone above and beyond for clients. This will resonate well with Jimmy Choo's focus on exceptional customer experiences.
✨Tip Number 4
Prepare to discuss how you would embody and promote the luxury lifestyle image of Jimmy Choo. Think about your personal grooming, dress code, and behaviour, and how these can inspire your team to reflect the brand's values.
We think you need these skills to ace Supervisor - Selfridges, London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Jimmy Choo's brand values and product offerings. Highlight your understanding of luxury fashion and how it aligns with their image in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail, particularly in supervisory roles. Emphasise any leadership skills and customer service excellence that demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you have inspired teams or achieved targets in previous positions.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a supervisory role and will resonate well with the company's values.
How to prepare for a job interview at Jimmy Choo
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for the luxury market and your understanding of Jimmy Choo's brand values. Share examples of how you've engaged with luxury products or brands in the past, as this will demonstrate your genuine interest in the role.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences, especially in retail or customer service environments. Highlight specific instances where you motivated a team or improved performance, as this aligns with the expectations of the Supervisor role.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to providing exceptional customer service. Share stories that illustrate how you've gone above and beyond to ensure customer satisfaction, as this is crucial for maintaining the luxury image of Jimmy Choo.
✨Reflect the Brand's Image
Dress appropriately and embody the glamorous lifestyle that Jimmy Choo represents. Your personal grooming and attire should reflect the brand's standards, as this will show your commitment to representing the company well during the interview.
