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For Companies At a Glance
- Tasks: Deliver top-notch customer service and showcase luxury products with flair.
- Company: Join Jimmy Choo, a global luxury brand known for its glamour and Italian craftsmanship.
- Benefits: Enjoy 33 days of holidays, product discounts, private healthcare, and exclusive sales.
- Why this job: Be part of a creative and inclusive team that values diversity and empowers growth.
- Qualifications: Previous success in sales and a passion for luxury fashion are essential.
- Other info: This is a full-time role in a vibrant London boutique.
The predicted salary is between 36000 - 60000 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent- Full-time, 40 hours per week
What you’ll do:
As a Senior Sales Associate, you will:
- Provide excellent standards of customer service at every opportunity.
- Develop product knowledge through storytelling and ensuring great customer service skills.
- Participate in, and represent Jimmy Choo during promotional events and activities
- Contribute ideas and suggestions to the team for improvements in the boutique performance.
- Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
- Maintain your own client database ensuring repeat visits and customer loyalty
- Resolve customer complaints by investigating problems and sharing solutions with the store management
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as and when required
- Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising
We’d love to see:
You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.
You will be enthusiastic, self-confident and self-motivated
Our values: creative, courageous, and passionate
Equality, diversity, and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.
Jimmy Choo Perks
- 33 days of holidays
- Products allowance and discount
- Birthday day off
- Private healthcare
- Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!
Senior Sales Associate, New Bond Street - London employer: Jimmy Choo
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate, New Bond Street - London
✨Tip Number 1
Familiarize yourself with the luxury market and Jimmy Choo's brand values. Understanding their commitment to quality, craftsmanship, and customer service will help you align your approach during interviews.
✨Tip Number 2
Showcase your storytelling skills by preparing examples of how you've successfully engaged customers in the past. This is crucial for demonstrating your ability to develop product knowledge and enhance customer experiences.
✨Tip Number 3
Be ready to discuss your experience with key performance indicators (KPIs) and how you've met or exceeded them in previous roles. This will highlight your results-driven mindset and ability to contribute to the boutique's success.
✨Tip Number 4
Prepare to share ideas on improving customer loyalty and enhancing the overall shopping experience. This shows your proactive attitude and willingness to contribute positively to the team and store performance.
We think you need these skills to ace Senior Sales Associate, New Bond Street - London
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Jimmy Choo's brand values, product offerings, and customer service standards. This will help you tailor your application to reflect your alignment with their luxury market focus.
Highlight Relevant Experience: Emphasize your previous experience as a Sales Associate, particularly in the luxury sector. Provide specific examples of how you've successfully met sales targets and delivered exceptional customer service.
Showcase Your Passion: Convey your enthusiasm for fashion and luxury retail in your cover letter. Mention any personal experiences or insights that demonstrate your passion for the industry and how it aligns with Jimmy Choo's creative and courageous values.
Tailor Your CV: Customize your CV to highlight skills relevant to the role, such as customer relationship management, visual merchandising, and teamwork. Make sure to include metrics or achievements that showcase your contributions to previous employers.
How to prepare for a job interview at Jimmy Choo
✨Showcase Your Passion for Luxury Fashion
Make sure to express your enthusiasm for the luxury market and your understanding of high-end fashion. Share personal experiences or stories that highlight your passion for brands like Jimmy Choo.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you resolved complaints or went above and beyond to ensure customer satisfaction.
✨Be Ready to Discuss Key Performance Indicators
Familiarize yourself with common KPIs in retail, such as sales targets and customer retention rates. Be prepared to discuss how you've met or exceeded these in your past positions.
✨Emphasize Team Collaboration and Ideas
Jimmy Choo values contributions to team performance. Think of suggestions you've made in previous roles that improved operations or customer experience, and be ready to share them during the interview.
