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- Tasks: Deliver top-notch customer service and boost sales in a luxury boutique.
- Company: Join Jimmy Choo, a global luxury brand known for glamour and fine craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, private healthcare, and exclusive sales.
- Why this job: Be part of a creative and inclusive team that values diversity and personal growth.
- Qualifications: Experience in sales, knowledge of luxury fashion, and a passion for customer service.
- Other info: This is a full-time role at Harrods, London, with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What you’ll do:
- Provide excellent standards of customer service at every opportunity.
- Develop product knowledge through storytelling and ensuring great customer service skills.
- Participate in, and represent Jimmy Choo during promotional events and activities.
- Contribute ideas and suggestions to the team for improvements in the boutique performance.
- Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique.
- Maintain your own client database ensuring repeat visits and customer loyalty.
- Resolve customer complaints by investigating problems and sharing solutions with the store management.
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as and when required.
- Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising.
We’d love to see:
- You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.
- You will be enthusiastic, self-confident and self-motivated.
Our values - creative, courageous and passionate.
Equality, diversity and inclusion: At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays.
- Products allowance and discount.
- Birthday day off.
- Private Healthcare.
- Exclusive employee sales.
If you want to become a part of the Jimmy Choo family, we’d love to hear from you - Apply Today!
Senior Sales Associate - Harrods, London (, , United Kingdom) employer: Jimmy Choo
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate - Harrods, London (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with Jimmy Choo's brand values and product range. Understanding their luxury market positioning and craftsmanship will help you connect with the brand during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your ability to resolve complaints and build client relationships will set you apart.
✨Tip Number 3
Engage with the luxury fashion community online. Follow relevant influencers, brands, and trends on social media to stay updated. This knowledge can be beneficial during conversations about current market trends.
✨Tip Number 4
Network with current or former employees of Jimmy Choo if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Senior Sales Associate - Harrods, London (, , United Kingdom)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Jimmy Choo's brand values, product offerings, and market position. This knowledge will help you tailor your application to reflect your alignment with their luxury ethos.
Highlight Relevant Experience: Emphasise your previous experience as a Sales Associate, particularly in the luxury sector. Use specific examples that demonstrate your customer service skills and ability to meet sales targets.
Showcase Your Passion: Convey your enthusiasm for fashion and luxury retail in your application. Mention any personal experiences or insights that illustrate your passion for the industry and how it aligns with Jimmy Choo's values.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Senior Sales Associate role. Use keywords from the job description and ensure your documents are well-structured and free of errors.
How to prepare for a job interview at Jimmy Choo
✨Showcase Your Customer Service Skills
As a Senior Sales Associate, you'll need to demonstrate excellent customer service. Prepare examples of how you've gone above and beyond for customers in the past, and be ready to discuss how you would handle various customer scenarios.
✨Know Your Product
Familiarise yourself with Jimmy Choo's products and their unique selling points. Be prepared to discuss the craftsmanship and quality that sets them apart from competitors, as well as any recent collections or trends in the luxury market.
✨Emphasise Team Collaboration
Highlight your ability to work well within a team. Discuss past experiences where you've contributed ideas for improving performance or participated in promotional events, showcasing your enthusiasm for collaboration.
✨Demonstrate Passion for the Brand
Express your genuine interest in Jimmy Choo and its values. Share why you want to be part of the brand and how you align with their commitment to diversity and inclusion, as well as your passion for fashion and luxury.
