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For Companies At a Glance
- Tasks: Deliver top-notch customer service and build a loyal client base.
- Company: Join Jimmy Choo, a global luxury brand known for glamour and Italian craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, private healthcare, and exclusive sales.
- Why this job: Be part of a creative and inclusive team that values diversity and empowers your ideas.
- Qualifications: Looking for passionate team players with a flair for luxury and excellent communication skills.
- Other info: This is a full-time role at the iconic Harrods in London.
The predicted salary is between 28800 - 48000 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What You’ll Do:
- Provide exceptional customer service by developing a detailed knowledge of the product.
- Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.
- Resolve customer complaints promptly.
- Replenish stock and support the team in stock takes.
- Participate in and present Jimmy Choo during promotional events and other activities.
- Contribute ideas and suggestions that will support the Store’s performance.
We’d Love to See:
You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.
Our values - creative, courageous and passionate
Equality, diversity and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays
- Products allowance and discount
- Birthday day off
- Private Healthcare
- Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we’d love to hear from you - Apply Today!
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods, London (City of London)
✨Tip Number 1
Familiarise yourself with the Jimmy Choo brand and its products. Understanding the craftsmanship and luxury lifestyle associated with the brand will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Show them how you would handle different customer interactions, especially focusing on resolving complaints and building rapport.
✨Tip Number 3
Network with current or former employees of Jimmy Choo if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Stay updated on the latest trends in luxury fashion and retail. Being knowledgeable about current market trends will not only impress during your interview but also show your commitment to the industry.
We think you need these skills to ace Sales Associate - Harrods, London (City of London)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Jimmy Choo's brand values and product offerings. Familiarise yourself with their luxury lifestyle ethos and how it reflects in their customer service.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service, especially in luxury brands. Emphasise any achievements that demonstrate your ability to meet sales targets and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury industry and your understanding of the role. Mention specific examples of how you have gone the extra mile in previous positions to enhance customer experiences.
Showcase Your Team Spirit: In your application, highlight your ability to work as part of a team. Provide examples of how you've collaborated with colleagues to achieve common goals, as this is crucial for a Sales Associate role.
How to prepare for a job interview at Jimmy Choo
✨Know Your Products
Familiarise yourself with Jimmy Choo's product range, including key features and craftsmanship details. This knowledge will help you provide exceptional customer service and demonstrate your passion for the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved complaints or went the extra mile to ensure customer satisfaction, as this aligns with the role's requirements.
✨Emphasise Teamwork
As a Sales Associate, being a dedicated team player is crucial. Be ready to discuss your experiences working collaboratively with colleagues and how you contribute to a positive team environment.
✨Demonstrate Your Understanding of Luxury Lifestyle
Articulate your understanding of the luxury lifestyle and how it relates to the Jimmy Choo brand. Share your thoughts on what makes a luxury shopping experience special and how you can enhance that for customers.
