At a Glance
- Tasks: Deliver top-notch customer service and build a loyal client base.
- Company: Join Jimmy Choo, a global luxury brand known for glamour and Italian craftsmanship.
- Benefits: Enjoy 33 days of holiday, product discounts, private healthcare, and exclusive sales.
- Why this job: Be part of a creative and inclusive team that values your ideas and contributions.
- Qualifications: Looking for passionate team players with a flair for luxury and excellent communication skills.
- Other info: This is a full-time role at Harrods, London, with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What You’ll Do:
- Provide exceptional customer service by developing a detailed knowledge of the product.
- Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.
- Resolve customer complaints promptly.
- Replenish stock and support the team in stock takes.
- Participate in and present Jimmy Choo during promotional events and other activities.
- Contribute ideas and suggestions that will support the Store’s performance.
We’d Love to See:
You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.
Our values - creative, courageous and passionate
Equality, diversity and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays
- Products allowance and discount
- Birthday day off
- Private Healthcare
- Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we’d love to hear from you - Apply Today!
Sales Associate - Harrods, London employer: Jimmy Choo
Contact Detail:
Jimmy Choo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Harrods, London
✨Tip Number 1
Familiarise yourself with the Jimmy Choo brand and its products. Understanding the craftsmanship and luxury lifestyle associated with the brand will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former employees of Jimmy Choo, especially those who have worked in retail. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you went above and beyond for a customer, as this aligns with the exceptional service they expect from a Sales Associate.
✨Tip Number 4
Showcase your understanding of the luxury market during your interactions. Being able to discuss trends, customer preferences, and how you would contribute to the store's performance will demonstrate your commitment to the role.
We think you need these skills to ace Sales Associate - Harrods, London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Jimmy Choo's brand values and product offerings. Highlight your understanding of luxury retail and how it aligns with their ethos in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and sales, particularly in luxury environments. Use specific examples that demonstrate your ability to provide exceptional service and build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the luxury lifestyle. Mention any previous experience with high-end products and your commitment to inclusivity and teamwork.
Showcase Your Skills: In your application, emphasise skills such as communication, problem-solving, and your ability to work in a team. Provide examples of how you've gone the extra mile in past roles to achieve targets or resolve customer issues.
How to prepare for a job interview at Jimmy Choo
✨Know Your Products
Familiarise yourself with Jimmy Choo's product range, including key features and craftsmanship details. This knowledge will help you provide exceptional customer service and demonstrate your passion for the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved complaints or went the extra mile to ensure customer satisfaction, as this aligns with the role's requirements.
✨Emphasise Teamwork
As a Sales Associate, being a dedicated team player is crucial. Be ready to discuss your experiences working collaboratively with colleagues and how you contribute to a positive team environment.
✨Understand the Luxury Lifestyle
Demonstrate your understanding of the luxury lifestyle and how it relates to the brand. Share your thoughts on what makes a luxury shopping experience special and how you can embody that in your role.