Capri Holdings Limited is seeking an Omnichannel Customer Service & Aftersales Supervisor to support the Omnichannel CS Manager in overseeing the end-to-end post-purchase journey. You will ensure exceptional service delivery, drive efficiency, and maintain process consistency across CS and aftersales.
Responsibilities include managing aftersales operations, supervising internal and outsourced teams, and delivering training to CS and Warehouse teams.
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Omnichannel Service & Aftersales Lead employer: Jimmy Choo
At Jimmy Choo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity, courage, and passion. Located in the bustling Manchester Trafford, our Sales Associates enjoy a range of benefits including 33 days of holiday, product allowances, and exclusive employee sales, all while contributing to a diverse and inclusive environment that fosters personal and professional growth. Join us to be part of a team that values your ideas and supports your journey in the luxury retail sector.
