At a Glance
- Tasks: Support the Global Private Client team with operations, client outreach, and event coordination.
- Company: Join the iconic luxury brand, Jimmy Choo, known for its exquisite products.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a collaborative international team with a passion for luxury fashion.
- Why this job: Be part of a team delivering exceptional luxury experiences to high-net-worth clients.
- Qualifications: 2-4 years in luxury retail or hospitality, with strong organisational skills.
The predicted salary is between 29700 - 36300 £ per year.
As our Private Client Associate, you will play a key role in supporting the Global Private Client team to deliver an exceptional luxury client experience.
This is a highly collaborative position focused on supporting the team with day-to-day operations, client outreach, event coordination, reporting and digital clienteling activities, enabling the wider team to maximise sales opportunities and deliver world-class service., The Private Client Associate will support the team in reaching the Global CRM team's targets by handling the below missions:
- Team Support
- Support the Global Private Client team with day-to-day administrative and operational tasks.
- Coordinate client appointments, virtual consultations and travel logistics where required.
- Assist with event planning, guest list management, invitations, RSVP tracking and post-event follow-up.
- Prepare presentations, reports and meeting materials for senior leadership.
- Support the team with sample movements, gifting logistics and special orders.
- Maintain accurate client information across CRM platforms.
- Clienteling Support
- Create digital edits and product selections using Tulip.
- Prepare product recommendations and styling presentations.
- Support follow-up communications after appointments and events.
- Help coordinate Made-to-Order and Special Order requests.
- CRM & Reporting
- Produce weekly and monthly sales reports.
- Analyse client data to identify opportunities.
- Support KPI reporting across the Private Client team.
- Maintain dashboards using Excel.
- Ensure data accuracy within Salesforce/C360 and Tulip.
Skills and Qualifications
- 2-4 years' experience within Luxury Retail, CRM, Clienteling or Hospitality.
- Experience supporting high-net-worth or VIC clientele is advantageous.
- Experience coordinating multiple projects simultaneously.
- Experience working within an international team.
- Languages
- Excellent written and spoken English. Additional language skills are highly desirable, particularly:
- Spanish
- Japanese
- Korean
Jimmy Choo encompasses a complete luxury accessories brand.
Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes.
CEO Hannah Colman and Creative Director Sandra Choi together share a vision to create one of the world's most treasured luxury brands.
Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide.
Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.
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Private Client Associate FTC in City of Westminster employer: Jimmy Choo
At Jimmy Choo, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters creativity and innovation. Our commitment to employee growth is evident through our collaborative culture and opportunities for professional development, ensuring that every team member can thrive while contributing to our world-class luxury brand. With a focus on excellence and a supportive atmosphere, we empower our employees to bring their creative visions to life, making a meaningful impact in the fashion industry.
