Office Assistant in City of Westminster

The Office Assistant will support the Office Manager with the day-to-day running of the London Head Office, helping to maintain a professional, organised and welcoming working environment. The Office Assistant will also help provide front-of-house reception cover, acting as a key point of contact for employees, visitors, suppliers and external partners. By combining strong administrative support with a polished and service-led approach, the Office Assistant will help ensure the office reflects the high standards of a global luxury brand.

Responsibilities of the Office Assistant Reception & Front-of-House Support

• Provide a warm, professional welcome to all employees, visitors, clients and external partners.
• Manage the reception area to ensure it is always organised, presentable and aligned with luxury brand standards.
• Manage visitor sign-in processes, security passes and guest access in line with company procedures.
• Coordinate meeting room bookings, set-up requirements and refreshments where needed.
• Support with incoming and outgoing post, couriers and deliveries, ensuring items are handled accurately and on time.

Office Administration & Coordination

• Support daily office operations to ensure a smooth, organised and professional working environment.
• Provide general administrative support including document preparation, printing and data entry.
• Maintain office supplies, stationery and kitchen stock, raising purchase requests where required.
• Support onboarding activity for new starters including office access.
• Help coordinate small office events, team meetings and visitor arrangements.

Facilities & Workplace Support

• Log, monitor and follow up on office maintenance, cleaning and facilities requests using established processes.
• Liaise with approved suppliers and workplace partners for day-to-day office services.
• Assist with workspace changes, desk moves and office set-ups under manager guidance.
• Identify and elevate workplace issues promptly, prioritising anything that may impact safety, service or business continuity.

Health, Safety & Compliance Support

• Support visitor, contractor and access processes in line with company security and health and safety requirements.
• Report any compliance gaps, risks or workplace concerns to the relevant manager in a timely manner.
• Provide administrative and coordination support to the Workplace Experience team and senior stakeholders where required.
• Help with diary coordination, meeting logistics, agendas and follow-ups for office-related activity.
• Support planning and logistics for internal meetings, leadership visits and office events.
• Handle confidential information with discretion, professionalism and care.

• Relevant experience: Experience in an office assistant, receptionist, front-of-house or administrative role
• Professional presence: A polished, service-led approach with strong attention to detail and a natural ability to create a positive first impression.
• Communication: Clear, confident and professional communication skills, both written and verbal.
• Organisation: Strong organisational skills, with the ability to prioritise multiple requests and stay calm in a busy office environment.
• Proactive approach: Reliable, solutions-focused and confident in following up, escalating issues and taking ownership of day-to-day tasks.
• Technical Confidence: Comfortable using Microsoft Office and general office systems.
• Discretion: Able to handle confidential information with professionalism, care and good judgement.
• Flexibility: Positive, adaptable and willing to support both reception and wider office needs as required.
• Our values - creative, open and courageous.
• 25 days holiday
• Summer Fridays
• Product Allowance and Discounts
• Exclusive Employee Sales
• Private Healthcare
• Pension and Life Insurance

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions.

We are all responsible for creating a diverse and inclusive workplace.

We try to inspire change and growth within each other and believe success is a result that comes from our differences.

Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

About:

Today, Jimmy Choo encompasses a complete luxury accessories brand. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Pierre Denis was appointed Chief Executive Officer in July 2012 and the creative direction is overseen by Sandra Choi. Together, they share a vision to create one of the world's most treasured luxury brands. Jimmy Choo has a store network encompassing 183 stores in 36 countries and is present in the most prestigious department and specialty stores worldwide. In October 2014 Jimmy Choo PLC was publicly listed on the London Stock Exchange with the ticker CHOO.

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