Client Solutions Lead (SaaS) in London
Client Solutions Lead (SaaS)

Client Solutions Lead (SaaS) in London

London Full-Time 60000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead impactful client trials and design tailored solutions for success.
  • Company: Join a dynamic SaaS company focused on growth and innovation.
  • Benefits: Competitive salary, annual bonus, remote work flexibility, and supportive culture.
  • Why this job: Make a real difference by guiding clients through their journey with cutting-edge solutions.
  • Qualifications: 2+ years in a technical client-facing role with strong problem-solving skills.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 60000 - 65000 £ per year.

Location: UK-based, remote-first (ideally 1 day/week in Bath or London office).

Function: Sales (with cross-functional alignment to Implementation).

Type: Full-time, Permanent.

Reports to: Head of Sales.

Salary: £60,000–£65,000 base + annual bonus + benefits.

Overview: We’re looking for a technically astute, commercially confident Client Solutions Lead to own and elevate Jiminny’s trial experience — a pivotal moment in our sales journey. You’ll lead from the front: guiding prospects through high-impact trials, aligning our solution to their commercial and technical goals, and serving as a trusted partner to both revenue leaders and CTOs. You’ll collaborate closely with Sales, Implementation and Product teams to design solutions, manage expectations, and accelerate onboarding momentum. This is a mid-level, high-ownership role — ideal for someone with technical acumen, sales enablement experience, and a passion for solving problems with clients. You’ll thrive at the intersection of product, process and people. This role reports to the Head of Revenue. Come bring your skills and add fuel to our growth trajectory in a fun, fast-paced, supportive environment.

Key Responsibilities

  • Lead the Trial Process: Deliver a structured, outcome-driven trial experience — from scope definition to final presentation — serving as the main point of contact throughout.
  • Client-Facing Programme Management: Align stakeholders, manage expectations, and ensure technical setup and workflows match client success criteria.
  • Solution Design & Technical Enablement: Translate technical requirements into solution configurations; support client conversations with API fluency, integration architecture and security clarity.
  • Pre-Sales Support: Partner with AEs and Product to handle technical discovery, Q&A and objections — especially in engagements with CTOs, RevOps and IT teams.
  • Build Reusable Assets: Create collateral (e.g. integration diagrams, setup guides, FAQs) and internal tooling/scripts to drive consistency and speed across future implementations.
  • Customer Intelligence: Gather insights from trials to inform product, playbooks and future enablement materials.

What You’ll Bring

2+ years in a client-facing, technically-oriented role (e.g. Solutions Engineer, Pre-Sales Consultant, Technical).

Client Solutions Lead (SaaS) in London employer: Jiminny Inc

At Jiminny, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our remote-first approach allows for flexibility while still encouraging collaboration through regular in-office days in Bath or London, ensuring a strong team connection. We offer competitive salaries, annual bonuses, and a wealth of growth opportunities, making it an ideal environment for those looking to advance their careers while contributing to our innovative SaaS solutions.
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Contact Detail:

Jiminny Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Solutions Lead (SaaS) in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for those interviews! Research the company and practice common questions. We want you to feel confident and ready to showcase your skills and experience.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!

We think you need these skills to ace Client Solutions Lead (SaaS) in London

Technical Acumen
Sales Enablement
Client-Facing Programme Management
Solution Design
API Fluency
Integration Architecture
Security Clarity
Pre-Sales Support
Stakeholder Alignment
Expectation Management
Problem-Solving Skills
Collaboration
Customer Intelligence
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Client Solutions Lead. Highlight your technical skills and any experience you have in sales enablement. We want to see how you can elevate our trial experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your problem-solving skills and client-facing experience.

Showcase Relevant Experience: When detailing your work history, focus on roles where you've led client interactions or managed technical projects. We love seeing examples of how you've successfully aligned solutions with client goals.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Jiminny Inc

✨Know Your Product Inside Out

Make sure you understand Jiminny's offerings and how they align with client needs. Familiarise yourself with the technical aspects, especially around API fluency and integration architecture, so you can confidently discuss solutions during the interview.

✨Showcase Your Client-Facing Experience

Prepare examples from your past roles where you've successfully managed client relationships or led trial processes. Highlight how you’ve aligned solutions with client goals and navigated technical discussions, especially with revenue leaders and CTOs.

✨Demonstrate Problem-Solving Skills

Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This role requires a passion for solving problems, so share stories that showcase your ability to think on your feet and deliver results.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's growth trajectory, team dynamics, and how the Client Solutions Lead role fits into the bigger picture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Client Solutions Lead (SaaS) in London
Jiminny Inc
Location: London

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