At a Glance
- Tasks: Lead and inspire a dynamic team while driving sales and ensuring top-notch client experiences.
- Company: Join Jil Sander, a luxury brand known for its innovative and high-quality fashion.
- Benefits: Competitive salary, career development, and the chance to work in a vibrant retail environment.
- Other info: Flexible hours and opportunities for growth in a creative and collaborative setting.
- Why this job: Be a brand ambassador and make a real impact in the luxury fashion world.
- Qualifications: 3-4 years in luxury retail management with strong leadership and customer focus.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand‑made, natural and high‑performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans adds resonance and depth to the vision.
Jil Sander is seeking an experienced and dynamic Concession Manager for our point of sales in Selfridges. The Concession Manager will act as a brand ambassador, driving business performance while ensuring the highest standards of client experience, operational excellence and team development.
Key Responsibilities- Lead, inspire and develop the store team to foster a high‑performance and client‑centric culture.
- Coach and support team members to achieve individual and collective targets.
- Oversee recruitment, onboarding, training and ongoing development of staff.
- Manage scheduling and rostering in line with business needs and budget.
- Drive sales performance, productivity and profitability, ensuring achievement of targets and KPIs.
- Monitor and manage P&L, controlling costs and optimizing store efficiency.
- Develop and maintain strong relationships with key clients and local stakeholders.
- Lead CRM initiatives and client development strategies to strengthen long‑term relationships.
- Oversee and promote long‑distance and omni‑channel sales opportunities.
- Ensure store standards are consistently maintained at the highest level in line with brand guidelines.
- Guarantee compliance with company policies, procedures, health & safety regulations.
- Supervise stock management, BOH organization and space optimization.
- Strong leadership and team management capabilities.
- Results‑driven with a strong customer‑centric mindset.
- Excellent attention to detail and organizational skills.
- Strong problem‑solving ability and decision‑making skills.
- Omni‑channel retail orientation.
- Flexible availability, including weekends and holidays.
- Minimum 3–4 years of experience in luxury fashion retail, preferably in a managerial role.
- Proactive, enthusiastic, with strong fashion awareness and business acumen.
Concession Supervisor Selfridges in London employer: JIL SANDER
Contact Detail:
JIL SANDER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Supervisor Selfridges in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fashion shine through. Share your thoughts on current trends and how they relate to Jil Sander's unique style. This will help you stand out as a candidate who truly understands the brand.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've led a team or improved sales in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your leadership skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Concession Supervisor Selfridges in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for luxury fashion shine through! We want to see how your style and understanding of the industry align with Jil Sander's vision. Share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills: As a Concession Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've inspired and developed teams in the past, and how you can bring that energy to our store at Selfridges.
Be Results-Driven: We’re all about achieving targets and KPIs, so don’t shy away from sharing your successes! Include specific examples of how you've driven sales performance and improved client experiences in your previous roles. Numbers speak volumes!
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and show us how your skills and experiences match what we're looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at JIL SANDER
✨Know the Brand Inside Out
Before your interview, dive deep into Jil Sander's history, values, and current collections. Understand their unique blend of luxury and functionality, and be ready to discuss how you can embody their brand ethos as a Concession Supervisor.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Think about times when you've inspired a team or driven sales performance. Be ready to discuss how you would foster a client-centric culture and develop your team at Selfridges.
✨Demonstrate Your Customer-Centric Mindset
Since the role focuses heavily on client experience, come equipped with stories that showcase your ability to build strong relationships with customers. Discuss any CRM initiatives you've led and how they improved customer loyalty and sales.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that assess your problem-solving skills. Think of challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you're proactive and can handle the fast-paced environment of luxury retail.