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- Tasks: Lead and inspire a dynamic team while driving sales and ensuring top-notch client experiences.
- Company: Join the iconic Jil Sander brand at Selfridges, known for luxury and innovation.
- Benefits: Competitive salary, career growth, and the chance to work in a vibrant retail environment.
- Why this job: Be a brand ambassador and make a real impact in luxury fashion retail.
- Qualifications: 3-4 years in luxury retail management with strong leadership skills.
- Other info: Flexible hours and a creative atmosphere await you!
The predicted salary is between 36000 - 60000 ÂŁ per year.
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand‑made, natural and high‑performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision.
Jil Sander is seeking an experienced and dynamic Concession Manager for our point of sales in Selfridges. The Concession Manager will act as a brand ambassador, driving business performance while ensuring the highest standards of client experience, operational excellence and team development.
Key Responsibilities- Lead, inspire and develop the store team to foster a high‑performance and client‑centric culture.
- Coach and support team members to achieve individual and collective targets.
- Oversee recruitment, onboarding, training and ongoing development of staff.
- Manage scheduling and rostering in line with business needs and budget.
- Drive sales performance, productivity and profitability, ensuring achievement of targets and KPIs.
- Monitor and manage P&L, controlling costs and optimizing store efficiency.
- Develop and maintain strong relationships with key clients and local stakeholders.
- Lead CRM initiatives and client development strategies to strengthen long‑term relationships.
- Oversee and promote long‑distance and omni‑channel sales opportunities.
- Ensure store standards are consistently maintained at the highest level in line with brand guidelines.
- Guarantee compliance with company policies, procedures, health & safety regulations.
- Supervise stock management, BOH organization and space optimization.
- Strong leadership and team management capabilities.
- Results‑driven with a strong customer‑centric mindset.
- Excellent attention to detail and organizational skills.
- Strong problem‑solving ability and decision‑making skills.
- Omni‑channel retail orientation.
- Flexible availability, including weekends and holidays.
- Minimum 3–4 years of experience in luxury fashion retail, preferably in a managerial role.
- Proactive, enthusiastic, with strong fashion awareness and business acumen.
Concession Supervisor Selfridges employer: JIL SANDER
Contact Detail:
JIL SANDER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Supervisor Selfridges
✨Tip Number 1
Get to know the brand inside out! Research Jil Sander's history, values, and latest collections. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jil Sander.
We think you need these skills to ace Concession Supervisor Selfridges
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share why you’re excited about Jil Sander and how you connect with the brand's ethos. We want to see your enthusiasm for the role and the industry!
Highlight Your Leadership Skills: As a Concession Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Use specific examples from your past roles where you inspired and developed your team. We love seeing how you can drive performance and create a client-centric culture!
Be Detail-Oriented: Attention to detail is key in luxury retail. When crafting your application, ensure it’s free of typos and clearly structured. We appreciate a well-organised application that reflects your ability to maintain high standards, just like we do at Jil Sander.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at JIL SANDER
✨Know the Brand Inside Out
Before your interview, dive deep into Jil Sander's history, values, and current collections. Understanding the brand's unique blend of luxury, functionality, and artistic collaboration will help you articulate how you can embody their ethos as a Concession Supervisor.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Think about times when you've inspired a team or driven sales performance. Be ready to discuss how you can foster a high-performance culture and develop your team at Selfridges.
✨Demonstrate Customer-Centric Mindset
Since the role focuses on client experience, come equipped with stories that showcase your customer service skills. Discuss how you've built relationships with clients and how you plan to enhance the client experience at Jil Sander.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your decision-making skills and ability to manage operational excellence.