Restaurant Supervisor

Restaurant Supervisor

Full-Time 30240 - 31200 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional dining experiences and ensure smooth restaurant operations.
  • Company: Join Jikoni, a purpose-driven restaurant celebrating multicultural culinary traditions.
  • Benefits: Enjoy competitive pay, team discounts, 28 days holiday, and unique training opportunities.
  • Other info: We welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
  • Why this job: Be part of a vibrant community focused on kindness, hospitality, and culinary exploration.
  • Qualifications: 2 years' supervisory experience in a restaurant or equivalent is preferred.

The predicted salary is between 30240 - 31200 € per year.

Founded in 2016 in Marylebone, Jikoni is a purpose‑led restaurant and community‑focused business founded on the belief that the purpose of a restaurant is to restore. We create warmth, generosity, and kindness through hospitality that transforms how people feel, drawing on multicultural culinary traditions and the wisdom of the maternal kitchen. Our approach, “Cooking Without Borders,” celebrates diversity by sharing flavours, stories, and techniques from Asia, the Far East, India, the Middle East, and East Africa, bringing the nourishing, selfless essence of home‑cooked meals to every guest.

Since our founding, Jikoni has grown steadily and has now opened a new all‑day café and restaurant project with the new V&A East Museum in Stratford's Olympic Park. We are poised to expand to another vibrant new restaurant in Bloomsbury late 2026. These expansions will serve as the foundation for the Jikoni Group.

What we're looking for

  • We’re looking for someone who is kind and leads with heart and curiosity.
  • Emotional Skillset: You embody the qualities that define great hospitality: Kindness, Optimism, Self‑Awareness, Curiosity, Integrity, and Empathy.
  • Experience: 2 years' experience as a Supervisor is preferred or any equivalent experience in a restaurant setting is welcome. If you meet most of the criteria and are excited about the role, we encourage you to apply.
  • Values Alignment: You share our family values of Multiculturalism & Pluralism, Integrity, Hospitality & Seva (Selfless Service), Excellence, and Entrepreneurialism.
  • Leadership & Ambition: A desire and drive to build and shape new channels of the business, contribute to a positive and supportive culture and build a career with us.
  • Culinary Curiosity: A deep curiosity for our style of maternal cooking and immigrant cuisine and global flavours.

Key responsibilities

  • Oversee daily operations to ensure smooth and efficient service on shift.
  • Train and supervise front‑of‑house and kitchen staff.
  • Deliver excellent customer service and handle customer feedback or complaints.
  • Ensure compliance with food safety, hygiene, and health & safety regulations.
  • Maintain high standards of cleanliness, presentation, and brand consistency.

What we offer

  • Career Progression: Opportunities for growth in a dynamic and progressive company and working directly with senior management and directors to grow your leadership, business and hospitality skills while contributing to business with a positive purpose.
  • Unique Training: Go beyond the kitchen with visits and hands‑on training with our biodynamic farm partner and specialist producers.
  • Competitive Package and Team Benefits: Delicious and wholesome team meals, a 51% team discount at our restaurants upon passing probation, 28 days holiday, a company pension scheme and private health insurance plans for all team members.

Everyone Is Welcome At Jikoni, one of our core values is Pluralism, the idea that celebrating both our similarities and differences make our community richer and stronger. We warmly encourage applications from women and people of all backgrounds and lived experiences. If this role speaks to you but you don’t meet every requirement, we would still love to hear from you. Please let us know if there are any reasonable adjustments or accommodations we can make during the hiring process.

The pay range for this role is: 14.50 - 15 GBP per hour (Marylebone, London).

Restaurant Supervisor employer: Jikoni

At Jikoni, we pride ourselves on being a purpose-led restaurant that fosters a warm and inclusive work environment in the heart of Marylebone. Our commitment to employee growth is evident through unique training opportunities and direct collaboration with senior management, ensuring that every team member can develop their leadership and hospitality skills. With competitive benefits including generous team discounts, wholesome meals, and a focus on celebrating diversity, Jikoni is an exceptional place for those passionate about making a meaningful impact in the culinary world.

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Contact Detail:

Jikoni Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Supervisor

Tip Number 1

Get to know the restaurant culture! Before your interview, pop by Jikoni and soak in the vibe. Chat with staff if you can; it shows you're genuinely interested and helps you understand their values.

Tip Number 2

Show off your emotional skills! When you’re chatting with the team, highlight your kindness, curiosity, and empathy. These qualities are what Jikoni is all about, so let them shine through in your conversations.

Tip Number 3

Be ready to share your culinary curiosity! Talk about your passion for multicultural cooking and how you can bring that to the table. They love a good story, so don’t hold back on your experiences!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Jikoni family right from the start.

We think you need these skills to ace Restaurant Supervisor

Leadership
Customer Service
Training and Supervision
Food Safety Compliance
Hygiene Standards
Health & Safety Regulations
Operational Management

Some tips for your application 🫡

Show Your Heart:When you're writing your application, let your kindness and curiosity shine through. We want to see how you embody the qualities of great hospitality, so share personal stories or experiences that highlight your emotional skillset.

Align with Our Values:Take a moment to reflect on our core values like multiculturalism and selfless service. Make sure to weave these into your application, showing us how your own values align with ours and how you can contribute to our community-focused mission.

Highlight Relevant Experience:Even if you don’t have the exact title of 'Supervisor', we value any equivalent experience in a restaurant setting. Be sure to detail your past roles and responsibilities that relate to overseeing operations and training staff.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jikoni. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at Jikoni

Know Your Values

Before the interview, take some time to reflect on Jikoni's core values like kindness, multiculturalism, and selfless service. Be ready to share how your personal values align with theirs, as this will show that you’re not just looking for a job, but a place where you can contribute meaningfully.

Show Your Culinary Curiosity

Since Jikoni celebrates diverse culinary traditions, come prepared to discuss your own experiences with different cuisines. Share any stories or dishes that inspire you, and express your eagerness to learn more about maternal cooking and immigrant cuisine.

Demonstrate Leadership Skills

As a potential Restaurant Supervisor, it’s crucial to showcase your leadership abilities. Think of examples from your past experience where you successfully trained staff or handled customer feedback. Highlight how you foster a positive team culture and ensure excellent service.

Ask Thoughtful Questions

Prepare a few insightful questions to ask during the interview. This could be about their approach to hospitality, how they maintain high standards, or what opportunities for growth exist within the company. It shows your genuine interest in the role and the organisation.