Restaurant Supervisor in London

Restaurant Supervisor in London

London Full-Time 30 - 31 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional dining experiences and oversee daily restaurant operations.
  • Company: Join Jikoni, a purpose-led restaurant celebrating multicultural culinary traditions.
  • Benefits: Enjoy competitive pay, team discounts, 28 days holiday, and unique training opportunities.
  • Other info: We welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
  • Why this job: Be part of a vibrant community focused on kindness, hospitality, and culinary exploration.
  • Qualifications: 2 years' supervisory experience in a restaurant or equivalent is preferred.

The predicted salary is between 30 - 31 £ per hour.

Founded in 2016 in Marylebone, Jikoni is a purpose‑led restaurant and community‑focused business founded on the belief that the purpose of a restaurant is to restore. We create warmth, generosity, and kindness through hospitality that transforms how people feel, drawing on multicultural culinary traditions and the wisdom of the maternal kitchen. Our approach, “Cooking Without Borders,” celebrates diversity by sharing flavours, stories, and techniques from Asia, the Far East, India, the Middle East, and East Africa, bringing the nourishing, selfless essence of home‑cooked meals to every guest.

Since our founding, Jikoni has grown steadily and has now opened a new all‑day café and restaurant project with the new V&A East Museum in Stratford's Olympic Park. We are poised to expand to another vibrant new restaurant in Bloomsbury late 2026. These expansions will serve as the foundation for the Jikoni Group.

What we're looking for

  • We’re looking for someone who is kind and leads with heart and curiosity.

Emotional Skillset: You embody the qualities that define great hospitality: Kindness, Optimism, Self‑Awareness, Curiosity, Integrity, and Empathy.

Experience: 2 years' experience as a Supervisor is preferred or any equivalent experience in a restaurant setting is welcome. If you meet most of the criteria and are excited about the role, we encourage you to apply.

Values Alignment: You share our family values of Multiculturalism & Pluralism, Integrity, Hospitality & Seva (Selfless Service), Excellence, and Entrepreneurialism.

Leadership & Ambition: A desire and drive to build and shape new channels of the business, contribute to a positive and supportive culture and build a career with us.

Culinary Curiosity: A deep curiosity for our style of maternal cooking and immigrant cuisine and global flavours.

Key responsibilities

  • Oversee daily operations to ensure smooth and efficient service on shift.
  • Train and supervise front‑of‑house and kitchen staff.
  • Deliver excellent customer service and handle customer feedback or complaints.
  • Ensure compliance with food safety, hygiene, and health & safety regulations.
  • Maintain high standards of cleanliness, presentation, and brand consistency.

What we offer

  • Career Progression: Opportunities for growth in a dynamic and progressive company and working directly with senior management and directors to grow your leadership, business and hospitality skills while contributing to business with a positive purpose.
  • Unique Training: Go beyond the kitchen with visits and hands‑on training with our biodynamic farm partner and specialist producers.
  • Competitive Package and Team Benefits: Delicious and wholesome team meals, a 51% team discount at our restaurants upon passing probation, 28 days holiday, a company pension scheme and private health insurance plans for all team members.

Everyone Is Welcome

At Jikoni, one of our core values is Pluralism, the idea that celebrating both our similarities and differences make our community richer and stronger. We warmly encourage applications from women and people of all backgrounds and lived experiences. If this role speaks to you but you don’t meet every requirement, we would still love to hear from you. Please let us know if there are any reasonable adjustments or accommodations we can make during the hiring process.

The pay range for this role is: 14.50 - 15 GBP per hour (Marylebone, London).

Restaurant Supervisor in London employer: Jikoni

At Jikoni, we pride ourselves on being a purpose-led restaurant that fosters a warm and inclusive work environment. Our commitment to employee growth is evident through unique training opportunities and direct collaboration with senior management, ensuring that every team member can develop their leadership and hospitality skills. With competitive benefits, including wholesome team meals and a strong emphasis on diversity and community, Jikoni is an exceptional place for those passionate about making a meaningful impact in the culinary world.

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Contact Details:

Jikoni Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Supervisor in London

Tip Number 1

Get to know the restaurant's vibe! Before your interview, pop in for a meal or coffee. This way, you can chat with staff and get a feel for the atmosphere, which will help you connect during your interview.

Tip Number 2

Show off your emotional skills! When you're chatting with the hiring team, share examples of how you've used kindness, empathy, and curiosity in past roles. They want to see that you embody the values they cherish.

Tip Number 3

Be ready to discuss your culinary curiosity! Talk about your passion for diverse cuisines and how you can bring that to Jikoni. They love candidates who are excited about their unique approach to cooking.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Jikoni family. Don’t miss out on this opportunity!

We think you need these skills to ace Restaurant Supervisor in London

Leadership Skills
Customer Service Skills
Training and Supervision
Food Safety Compliance
Hygiene Standards
Health & Safety Regulations
Operational Management

Some tips for your application 🫡

Show Your Heart:When writing your application, let your kindness and curiosity shine through. We want to see how you embody the qualities of great hospitality, so share personal stories or experiences that highlight your emotional skillset.

Align with Our Values:Make sure to reflect on our family values in your application. Whether it’s multiculturalism, integrity, or selfless service, show us how your own values align with ours and how you can contribute to our mission at Jikoni.

Highlight Relevant Experience:Even if you don’t have exactly two years as a Supervisor, any equivalent experience in a restaurant setting is welcome. Be sure to detail your past roles and responsibilities, especially those that relate to leading teams and delivering excellent customer service.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jikoni. Don’t hesitate – we can’t wait to hear from you!

How to prepare for a job interview at Jikoni

Know the Jikoni Values

Before your interview, take some time to really understand Jikoni's core values like kindness, multiculturalism, and selfless service. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.

Show Your Culinary Curiosity

Since Jikoni celebrates diverse culinary traditions, come prepared to discuss your passion for food and cooking. Share any experiences you have with multicultural cuisines or how you've embraced new culinary techniques in your previous roles. This will show your genuine interest in their unique approach.

Prepare for Situational Questions

Expect questions that assess your emotional skillset, such as handling customer complaints or training staff. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your kindness, empathy, and leadership skills in real-life scenarios.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team culture, growth opportunities, or the new restaurant project in Bloomsbury. This shows your enthusiasm for the role and helps you gauge if Jikoni is the right fit for you.