Jigsaw24 is seeking a Service Desk Engineer in Nottingham to be the first line of support for Managed Services customers. You will diagnose and resolve incidents across Apple, Microsoft and Android, communicating clearly via phone, email and chat.
Reporting to the Service Desk Manager, you will work to meet SLAs, aim for first-contact resolution, and contribute to knowledge base updates while delivering excellent customer service.
#J-18808-Ljbffr
Service Desk Engineer: Apple/Windows & MDM Support Pro in Nottingham employer: Jigsaw24
At Jigsaw24, we pride ourselves on being an exceptional employer that prioritises people and fosters a supportive, family-like culture. Our Technician Support team benefits from a range of perks including 26 days of holiday, health cover, and opportunities for personal growth in a collaborative environment. With a commitment to sustainability and social responsibility, we empower our employees to thrive while making a positive impact on the world around us.
