Jigsaw24 is seeking a Service Support Agent to be the primary contact for Starters and Leavers, hardware break fix, and grading services. The role covers Apple, Android and Windows repairs from initial enquiry to resolution, delivering excellent customer service via phone and email within contracted SLAs.
Reporting to the Service Support Manager, you will assist B2B customers, manage incidents, coordinate courier logistics, and maintain asset and warranty records while supporting
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IT Service & Repair Support Specialist in Nottingham employer: Jigsaw24
At Jigsaw24, we pride ourselves on being an exceptional employer that prioritises people and fosters a supportive, family-like culture. Our Technician Support team benefits from a range of perks including 26 days of holiday, health cover, and opportunities for personal growth in a collaborative environment. With a commitment to sustainability and social responsibility, we empower our employees to thrive while making a positive impact on the world around us.
