Jigsaw24 in Mansfield, England is seeking a Service Desk Engineer to be the first point of contact for our Managed Services customers. You will diagnose and resolve incidents across Apple, Microsoft, and Android platforms, delivering high-quality support via phone, email and live chat.
You will work under the Service Desk Manager, focusing on rapid first-contact resolution within SLAs, contributing to knowledge base, and collaborating with resolver teams to ensure timely outcomes.
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Service Desk Engineer: Apple & Microsoft Tech Support Pro in Mansfield employer: Jigsaw24
At Jigsaw24, we pride ourselves on being an exceptional employer that prioritises people and fosters a supportive, family-like culture. Our Technician Support team benefits from a range of perks including 26 days of holiday, health cover, and opportunities for personal growth in a collaborative environment. With a commitment to sustainability and social responsibility, we empower our employees to thrive while making a positive impact on the world around us.
