About the role
TheMac Solutions Leadwill build and drive strategies to increase Jigsaw24’s Mac market share, acquire potential new Mac customers and increase adoption of Mac within our existing customer base.
This role combines market leadership in Mac adoption with strong business development capability, ensuring that Mac opportunities are identified, developed, and converted into long-term customer value and revenue growth.
Working within the wider Jigsaw24 Apple Practice, this individual must establish themselves both internally and externally as the recognised market leading expert in Mac adoption and utilisation within organisations.
Key duties and responsibilities are
Mac Growth & Market Development:
- Develop and execute a Mac growth strategy aligned to Jigsaw24’s wider Apple portfolio and services strategies.
- Collaborate with marketing to identify and prioritise target markets and customer segments.
- Drive Mac market share growth across existing customers.
Sales Enablement & Business Development:
- Support sales teams with Mac-led opportunity development.
- Apply consultative selling principles to increase average order value.
- Shape compelling, outcome-focused customer propositions.
Mac Value Proposition & Adoption Journey:
- Build, implement and drive a clear and appealing customer Mac adoption journey with enablement, marketing and solutions to support expansion. Identify and map existing and target customers and support the development of these business opportunities.
Customer & Stakeholder Engagement:
- Build and maintain strong relationships with customers, partners, and Apple, specifically with the Apple Mac Success team.
- Curate workshops, customer engagements, and executive conversations.
- Work closely with Apple to ensure optimal program and market alignment
Marketing & Thought Leadership:
- Collaborate with marketing on campaigns and sales enablement.
- Deliver thought leadership to position Jigsaw24 as Mac leaders for both workplace and local AI propositions.
Insight, Performance & Reporting:
- Track pipeline contribution, revenue impact, and adoption metrics.
- Provide data-driven insight and forecasting support.
Education, Skills, Knowledge and Experience
- Minimum of 5 Years experience in business development, solution leadership, or go-to-market roles.
- MacOS technical experience.
- Strong commercial and consultative selling capability.
- Excellent communication and stakeholder management skills.
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our peopleto follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
Benefits at Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
- 26days holiday
- Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
- Cycle2work
- Travel to work loan
- Free on-site parking
- Staff purchase scheme on fantastic Apple products and more
- Unlimited bistro coffee and tea facilities
- Enhanced family-friendly policies
- Pension scheme
- Electric Vehicle scheme
- Life cover
Mac Solutions Lead employer: Jigsaw24
At Jigsaw24, we pride ourselves on being an exceptional employer that prioritises people and fosters a supportive, family-like culture. Our Technician Support team benefits from a range of perks including 26 days of holiday, health cover, and opportunities for personal growth in a collaborative environment. With a commitment to sustainability and social responsibility, we empower our employees to thrive while making a positive impact on the world around us.
