At a Glance
- Tasks: Assist in managing store operations and motivate the team to achieve sales targets.
- Company: Join Jigsaw, a pioneering fashion brand with a commitment to Style & Truth.
- Benefits: Enjoy up to 50% staff discount, seasonal uniform allowance, and a bonus scheme.
- Other info: We welcome applicants from all backgrounds and offer reasonable adjustments for interviews.
- Why this job: Kickstart your fashion career in a supportive environment that values individuality.
- Qualifications: Strong leadership, communication skills, and a passion for customer service.
The predicted salary is between 24346 - 29756 £ per year.
By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion.
A bit about us: Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a warm, passionate, talented and friendly Deputy Manager to join our team in Winchester, on a 30 hours per week contract.
Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you've taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you!
What you'll be doing:
- Effectively assist in managing all areas of the store P&L to within allocated budget levels, ensuring Store profitability.
- To assist in the effective Recruitment, retention, development, performance management and deployment of the Store team.
- To work alongside the Store Manager to motivate the store team to achieve sales targets and maximise efficiencies.
- Helping the Store Manager to analyse sales figures and forecast future sales volumes setting appropriate staffing levels, stock holding levels and promotional activity in order to maximise profit.
- To make use of sales data provided by the Store Manager to manage store staff in to achieve all merchandising and add on sales opportunities.
- Ensure that promotions, sales and merchandising instructions provided by the Store Manager are carried out to expected standards.
- To delegate for the Store Manager ensuring that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.
- To undertake any other reasonable duties identified by the Retail Store Manager.
What we look for:
- The ability to inspire, motivate and lead a team.
- Excellent communication and 'people' skills.
- A strong commitment to customer service and maintaining excellent store standards.
- Decision-making ability and a sense of responsibility.
- The ability to understand and analyse sales figures.
In return:
- Fantastic Staff discount schemes - up to 50% (and 70% on 5 items per season).
- Generous seasonal Uniform Allowance.
- Bonus Scheme.
- Life Assurance.
- Pension.
- Access to the Unum, Jigsaw's benefits provider, for a whole host of resources, support and discounts.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
Deputy Manager - Winchester employer: Jigsaw
Jigsaw is an excellent employer that fosters a collaborative and dynamic work culture, perfect for those passionate about e-commerce and digital merchandising. Located in a vibrant area, employees benefit from a supportive environment that encourages professional growth through continuous learning opportunities and innovative projects. With a focus on teamwork and creativity, Jigsaw offers a unique chance to make a meaningful impact in the fast-paced world of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Winchester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Jigsaw, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Deputy Manager - Winchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Jigsaw that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Jigsaw will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Jigsaw and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Jigsaw
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Jigsaw, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Jigsaw!