Store Manager

Store Manager

Marlborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team, connect with the community, and enhance customer experiences.
  • Company: Join Jigsaw, a pioneering premium fashion brand since 1970, known for quality and style.
  • Benefits: Enjoy up to 50% staff discount, seasonal uniform allowance, bonuses, and life assurance.
  • Why this job: Embrace your passion for fashion while empowering others in a supportive, vibrant culture.
  • Qualifications: Team management experience, positivity, and a commitment to excellent customer service required.
  • Other info: We welcome applicants from all backgrounds and offer reasonable adjustments for interviews.

The predicted salary is between 28800 - 43200 £ per year.

By adopting the values of Style & Truth across the whole business – from recruitment to product – we safeguard the long term health of the brand and we create more than just fashion.
A bit about us
Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops.
As our journey continues, we\’re looking for a warm, passionate, talented, and friendly Store Manager to join our team in Marlborough. You will be working 40 hours per week.
Here, you\’ll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.
This is a fabulous opportunity for someone who wants to start or resume a career in fashion – whether you\’ve taken a career break, taken time to start or look after your family, or just have an interest in fashion – we want to hear from you!
Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you!
What you\’ll be doing
– Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting a new customer and delighting our existing customer
– Develop a strong personal relationship with your stores top customers to maintain strong brand engagement
– Have an omnichannel mentality – Delight our customers through all our channels – Store, Tablet, One Stock and Click & Collect
– Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customer
– Inspire the growth and development of your teams through regular performance reviews
– Create a culture of R&R to inspire and motivate your teams
– Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file
– Optimisation of in-store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action led approach vs problem driven one.
– Effective management of your payroll budget to deliver wages to sales budget for your store
– Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards
– Work with KPIs to evaluate the store\’s performance and identify development areas
– To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security
– To undertake any other reasonable duties identified by the Regional Manager
What we look for
– Experience in team management.
– Positivity and ready to take on anything.
– Someone who is passionate about putting people at the heart of all that we do – customers and our team.
– A willingness to learn, resourcefulness and someone who\’s looking for opportunities to learn more.
– The ability to inspire, motivate and lead a team
– A strong commitment to customer service and maintaining excellent store standards
– Commercial acumen
In return, some examples of our comprehensive benefits package include:
– Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season)
– Generous seasonal uniform allowance
– Bonus scheme
– Life assurance
– Pension
– Access to the Retail Trust, our renowned industry benefits provider, for a whole host of resources, support, and discounts
To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.

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Store Manager employer: Jigsaw

Jigsaw is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to embrace their individuality and creativity. Located in Marlborough, the company offers a supportive environment with extensive growth opportunities, comprehensive benefits including generous staff discounts and a bonus scheme, and a commitment to community engagement, making it an ideal place for those passionate about fashion and customer service.
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Contact Detail:

Jigsaw Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Jigsaw's values of Style & Truth. Understanding these principles will help you align your approach during the interview, showcasing how you can embody and promote these values within the store.

✨Tip Number 2

Research local community events and initiatives that Jigsaw could engage with. Being able to discuss specific ideas on how to connect with the local community will demonstrate your proactive mindset and commitment to driving store success.

✨Tip Number 3

Prepare examples of how you've successfully managed teams in the past. Highlighting your leadership style and how you've inspired and motivated others will resonate well with the hiring team, as they are looking for someone who can develop their staff.

✨Tip Number 4

Showcase your commercial acumen by being ready to discuss how you've previously managed budgets or improved sales performance. This will illustrate your ability to make brave decisions that lead to commercial excellence, which is crucial for the Store Manager role.

We think you need these skills to ace Store Manager

Team Management
Customer Service Excellence
Community Engagement
Omnichannel Retailing
Stock Control Management
Performance Review Skills
Budget Management
Visual Merchandising
Commercial Acumen
Motivational Leadership
Problem-Solving Skills
Adaptability
Communication Skills
Event Planning

Some tips for your application 🫡

Understand the Brand Values: Familiarise yourself with Jigsaw's values of Style & Truth. Reflect these values in your application by demonstrating how you align with their mission to empower individuals to embrace their own style.

Highlight Relevant Experience: Emphasise any previous experience in team management or customer service. Provide specific examples of how you've inspired and motivated a team, as well as how you've engaged with customers to enhance their experience.

Showcase Your Passion for Fashion: Express your enthusiasm for the fashion industry in your application. Mention any relevant experiences or interests that demonstrate your commitment to staying updated with fashion trends and customer preferences.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'omnichannel mentality' and 'commercial acumen', to show that you understand the role and its expectations.

How to prepare for a job interview at Jigsaw

✨Understand the Brand Values

Familiarise yourself with Jigsaw's values of Style & Truth. Be prepared to discuss how these principles resonate with your own beliefs and how you can embody them in your role as Store Manager.

✨Showcase Your Community Engagement

Highlight any previous experience you have in connecting with local communities. Discuss specific initiatives or events you've led that attracted new customers and delighted existing ones.

✨Demonstrate Team Leadership Skills

Prepare examples of how you've inspired and motivated teams in the past. Be ready to talk about your approach to performance reviews and how you foster a culture of recognition and reward.

✨Exhibit Commercial Acumen

Be ready to discuss your understanding of managing stock levels, payroll budgets, and KPIs. Share any relevant experiences where you've made data-driven decisions to enhance store performance.

Store Manager
Jigsaw
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J
  • Store Manager

    Marlborough
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-01

  • J

    Jigsaw

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