At a Glance
- Tasks: Own Jigsaw's social media strategy, content creation, and community engagement.
- Company: Join a well-loved British brand with a collaborative marketing team.
- Benefits: Generous staff discount, extra day off for your birthday, and fun office socials.
- Other info: Work closely with senior leadership and enjoy a dynamic, creative environment.
- Why this job: Make a real impact on a brand's social presence while showcasing your creativity.
- Qualifications: 2-4 years in social media, strong visual storytelling skills, and a passion for fashion.
The predicted salary is between 35000 - 45000 £ per year.
We're looking for a Social Media Manager to own Jigsaw's social presence end-to-end — from strategy and content planning through to community management and performance reporting. You'll be the social media specialist in the marketing team, working closely with the Head of Marketing to ensure social activity supports brand and commercial goals, while also rolling up your sleeves to plan, create, and post content day to day. This is a hands-on role with real ownership.
Key Responsibilities
- Strategy & Planning
- Develop and own the social media strategy across Instagram, TikTok, Facebook, Pinterest, and emerging platforms, aligned to seasonal collections and brand campaigns.
- Build and manage the content calendar in partnership with design, buying, e-commerce and marketing teams.
- Identify content themes, formats, and platform opportunities that strengthen Jigsaw's brand positioning.
- Content & Community
- Plan, brief, and where appropriate create content (stills, video, Reels/TikTok) that reflects Jigsaw's aesthetic and tone of voice.
- Manage day-to-day community engagement - comments, DMs, and proactive engagement with followers and friends of the brand.
- Coordinate with photographers, stylists, and freelancers/agencies as needed.
- Paid & Partnerships
- Manage social boosting budget and campaigns in collaboration with the wider marketing team.
- Identify and manage influencer and partnership opportunities, including supporting initiatives like the Jigsaw Foundation's cultural sponsorships.
- Reporting & Optimisation
- Track performance across channels, report on KPIs, and translate insights into action.
- Stay ahead of platform trends and competitor activity in the contemporary/luxury womenswear space.
- Cross-functional
- Work closely with the Head of Marketing to ensure social activity ties into broader campaigns, store activity, and PR moments.
- Brief and align with retail and ecommerce teams around key launches and sale periods.
What We're Looking For
- 2-4+ years' experience in a social media role, ideally within fashion, retail, or a lifestyle brand.
- A strong eye for visual storytelling and a clear understanding of what makes content perform on each platform.
- Confident managing a content calendar and multiple stakeholders simultaneously.
- Some understanding of paid social and social boosting.
- Analytical enough to read performance data and adjust strategy accordingly.
- A genuine interest in fashion and an instinct for Jigsaw's brand voice.
What You'll Get
- Ownership of a well-loved British brand's social presence.
- A collaborative marketing team and direct line to senior leadership.
- Generous staff discount.
- Extra day off for your birthday.
- Office socials.
Social Media Manager employer: Jigsaw
Jigsaw is an exceptional employer that offers a vibrant and collaborative work culture, where creativity thrives and employees are empowered to take ownership of their roles. As a Social Media Manager, you'll enjoy generous staff discounts, an extra day off for your birthday, and the opportunity to work closely with senior leadership, all while contributing to the social presence of a beloved British brand in the heart of the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Jigsaw and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Jigsaw are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Jigsaw on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Jigsaw. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Jigsaw. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Jigsaw:Show us that you’ve done your homework! In your application, briefly mention what you admire about Jigsaw’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Jigsaw
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Jigsaw will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Jigsaw, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
