We are looking for a warm, passionate, talented and friendly Store Manager to join our team in St Pancras. You will be working 40 hours per week.
Responsibilities
- Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting new customers and delighting existing customers.
- Develop a strong personal relationship with your store’s top customers to maintain strong brand engagement.
- Have an omnichannel mentality – delight our customers through all our channels – Store, Tablet, One Stock and Click & Collect.
- Attract, recruit and retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customers.
- Inspire growth and development of your team through regular performance reviews.
- Create a culture of R&R to inspire and motivate your team.
- Manage stock levels and make key decisions about stock control to minimise loss and ensure the accuracy of the stock file.
- Optimise the in‑store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action‑led approach versus problem‑driven one.
- Effectively manage your payroll budget to deliver wages to the sales budget for your store.
- Feel empowered to make brave decisions that deliver commercial excellence; ensure that promotions, sales and visual merchandising guides are carried out to brand standards.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- Ensure the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.
- Undertake any other reasonable duties identified by the Regional Manager.
Qualifications
- Experience in team management.
- Positivity and readiness to take on anything.
- A passion for putting people at the heart of all that we do – customers and our team.
- A willingness to learn, resourcefulness and a desire to explore opportunities for growth.
- The ability to inspire, motivate and lead a team.
- A strong commitment to customer service and maintaining excellent store standards.
- Commercial acumen.
Benefits
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
- Generous seasonal uniform allowance.
- Bonus scheme.
- Life assurance.
- Pension.
- Access to the Retail Trust, our renowned industry benefits provider, for a wide range of resources, support and discounts.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
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