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- Tasks: Lead a vibrant team and connect with the local community to drive store success.
- Company: Join Jigsaw, a pioneering fashion brand with a rich history since 1970.
- Benefits: Enjoy up to 50% staff discount, seasonal uniform allowance, and a bonus scheme.
- Why this job: Kickstart your fashion career in a supportive environment that values individuality.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: We embrace diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion.
A bit about us: Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up‑and‑coming models and renowned architects. But the search for the best in the industry never stops.
As our journey continues, we’re looking for a warm, passionate, talented, and friendly Store Manager to join one of our London stores on a full‑time basis. You will be working 40 hours per week.
About Style & Truth: Here, you’ll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.
This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you’ve taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you!
Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you!
What you’ll be doing:
- Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting a new customer and delighting our existing customer.
- Develop a strong personal relationship with your store’s top customers to maintain strong brand engagement.
- Have an omnichannel mentality - Delight our customers through all our channels - Store, Tablet, One Stock and Click & Collect.
- Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customer.
- Inspire the growth and development of your teams through regular performance reviews.
- Create a culture of R&R to inspire and motivate your teams.
- Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file.
- Optimisation of in‑store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action‑led approach vs problem‑driven one.
- Effective management of your payroll budget to deliver wages to sales budget for your store.
- Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.
- To undertake any other reasonable duties identified by the Regional Manager.
What we look for:
- Experience in team management.
- Positivity and ready to take on anything.
- Someone who is passionate about putting people at the heart of all that we do – customers and our team.
- A willingness to learn, resourcefulness and someone who’s looking for opportunities to learn more.
- The ability to inspire, motivate and lead a team.
- A strong commitment to customer service and maintaining excellent store standards.
- Commercial acumen.
Benefits:
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
- Generous seasonal uniform allowance.
- Bonus scheme.
- Life assurance.
- Pension.
- Access to the Retail Trust, our renowned industry benefits provider, for a whole host of resources, support, and discounts.
To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
London Store Manager employer: Jigsaw
Contact Detail:
Jigsaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jigsaw's values of Style & Truth. When you walk into that interview, show us how you embody these values and how you can bring them to life in the store.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. This not only gives you insider info but also shows us your genuine interest in being part of the Jigsaw family.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, from customer service challenges to team management. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace London Store Manager
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for fashion and how it connects with your values.
Show Your Experience: Highlight any relevant experience you have, especially in team management or customer service. We love seeing how you've made a difference in previous roles, so give us the juicy details!
Connect with Our Values: Familiarise yourself with our Style & Truth values and weave them into your application. Show us how you embody these principles in your work and how you can bring them to life in our store.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this fabulous opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Jigsaw
✨Know Your Style & Truth
Before the interview, make sure you understand Jigsaw's values of Style & Truth. Think about how these principles resonate with your own experiences and how you can embody them as a Store Manager. Be ready to share examples of how you've put people at the heart of your work.
✨Connect with the Community
Since community engagement is key for this role, come prepared with ideas on how you could drive local initiatives and events. Show your passion for connecting with customers and enhancing their shopping experience, both in-store and online.
✨Demonstrate Team Leadership
Highlight your experience in team management and how you've inspired and motivated your teams in the past. Be specific about your approach to performance reviews and how you foster a positive culture that prioritises customer service.
✨Be Ready for Commercial Conversations
Brush up on your commercial acumen and be prepared to discuss how you would manage stock levels, payroll budgets, and KPIs. Think of examples where you've made brave decisions that led to commercial success, and be ready to share those stories.