CRM Growth Lead: Personalised Journeys & Loyalty in London
CRM Growth Lead: Personalised Journeys & Loyalty

CRM Growth Lead: Personalised Journeys & Loyalty in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
Jigsaw

At a Glance

  • Tasks: Lead CRM initiatives and create personalised marketing campaigns to boost customer loyalty.
  • Company: Renowned fashion retailer in Richmond with a focus on innovation.
  • Benefits: Competitive salary, collaborative environment, and opportunities for career growth.
  • Other info: Join a dynamic team dedicated to brand growth and customer insights.
  • Why this job: Make a real impact in the fashion industry while enhancing customer experiences.
  • Qualifications: Experience in data-driven strategies and expertise in email and SMS marketing.

The predicted salary is between 40000 - 50000 £ per year.

A renowned fashion retailer in Richmond seeks a Customer Relationship Manager to lead their CRM initiatives. This role focuses on developing and executing automated customer journeys, improving customer retention, and creating personalized marketing campaigns.

The ideal candidate should have strong experience in data-driven strategies and be skilled in email and SMS marketing. Working in a collaborative environment, you'll contribute to brand growth while managing customer insights and reporting.

Join us for a unique opportunity to make an impact in the fashion industry.

CRM Growth Lead: Personalised Journeys & Loyalty in London employer: Jigsaw

As a leading fashion retailer based in Richmond, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. Our employees benefit from comprehensive growth opportunities, including professional development programmes and mentorship, all while being part of a team that values innovation and customer-centric strategies. Join us to make a meaningful impact in the fashion industry and enjoy the unique advantages of working in a vibrant location known for its rich culture and community spirit.
Jigsaw

Contact Detail:

Jigsaw Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Growth Lead: Personalised Journeys & Loyalty in London

✨Tip Number 1

Network like a pro! Reach out to people in the fashion industry, especially those who work in CRM or marketing. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your previous CRM campaigns, especially those that involved automated customer journeys or personalised marketing. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by brushing up on data-driven strategies. Be ready to discuss how you've used data to improve customer retention and engagement in past roles. We want to see your analytical side shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace CRM Growth Lead: Personalised Journeys & Loyalty in London

Customer Relationship Management (CRM)
Automated Customer Journeys
Customer Retention Strategies
Personalised Marketing Campaigns
Data-Driven Strategies
Email Marketing
SMS Marketing
Customer Insights Management
Reporting Skills
Collaboration Skills
Brand Growth Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Growth Lead role. Highlight your experience in data-driven strategies and any previous work with automated customer journeys.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about personalised marketing campaigns. Share specific examples of how you've improved customer retention in past roles to really stand out.

Showcase Your Data Skills: Since this role is all about data, don’t forget to mention your proficiency in analysing customer insights. We want to see how you’ve used data to drive successful email and SMS marketing campaigns.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Jigsaw

✨Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM tools and strategies. Familiarise yourself with automated customer journeys and how they can enhance customer retention. Being able to discuss specific examples of successful campaigns will show your expertise.

✨Data is Your Best Friend

Since this role is all about data-driven strategies, come prepared with insights from your previous experiences. Be ready to talk about how you've used data to inform your marketing decisions, especially in email and SMS campaigns.

✨Showcase Your Collaborative Spirit

This position thrives in a collaborative environment, so highlight your teamwork skills. Share examples of how you’ve worked with cross-functional teams to achieve common goals, particularly in the context of brand growth and customer insights.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to customer loyalty and personalised marketing. Think through potential scenarios and how you would apply your knowledge to solve them effectively.

CRM Growth Lead: Personalised Journeys & Loyalty in London
Jigsaw
Location: London

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