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For Companies At a Glance
- Tasks: Join us as a Breakdown Customer Care Handler, providing top-notch service and support to our clients.
- Company: Jigsaw, part of PIB Group, values collaboration, creativity, and a fun work environment.
- Benefits: Enjoy competitive pay, flexible benefits, generous holiday allowance, and discounts on various services.
- Why this job: Be part of a supportive culture that invests in your growth and community engagement.
- Qualifications: Strong communication skills, customer service experience, and ability to thrive under pressure are essential.
- Other info: Flexible working options available; we celebrate diversity and inclusivity in our hiring process.
The predicted salary is between 21600 - 36000 £ per year.
The Role:
We have an exciting opportunity for aBreakdown Customer Care/Sales and Renewals Handler to join our team who will provide an efficient and professional service to our clients by offering the highest levels of Customer service whilst carrying out day to day administration ensuring tasks are carried out accurately and efficiently within the agreed timescales
At Jigsaw, part of the PIB Group w…
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Breakdown Customer Care, Sales & Renewals Handler employer: Jigsaw
Contact Detail:
Jigsaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakdown Customer Care, Sales & Renewals Handler
✨Tip Number 1
Familiarize yourself with the specific customer service processes and tools used in the insurance industry. Understanding how to navigate these systems will help you adapt quickly and demonstrate your readiness to handle customer queries effectively.
✨Tip Number 2
Practice your communication skills, especially in handling difficult customer situations. Role-playing scenarios with friends or family can help you build confidence and prepare for real-life interactions.
✨Tip Number 3
Research Jigsaw and PIB Group's company culture and values. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who truly fits into their collaborative and energetic environment.
✨Tip Number 4
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlighting your ability to upsell and retain clients will show that you understand the importance of these skills in the role you're applying for.
We think you need these skills to ace Breakdown Customer Care, Sales & Renewals Handler
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience and skills that align with the job description. Emphasize your ability to work under pressure and your excellent communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific experiences where you successfully handled customer queries or built long-standing client relationships.
Highlight Relevant Experience: In your application, focus on any previous roles that involved sales, renewals, or customer care. Provide examples of how you managed tasks efficiently and met targets in those positions.
Show Enthusiasm for Company Culture: Express your excitement about joining a collaborative and energetic team. Mention how you value a supportive work environment and your willingness to contribute positively to the company culture.
How to prepare for a job interview at Jigsaw
✨Show Your Passion for Customer Service
During the interview, make sure to express your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Your Communication Skills
Since excellent written and verbal communication is crucial for this role, practice articulating your thoughts clearly. Be prepared to discuss how you handle difficult customer interactions and provide examples of effective communication.
✨Highlight Your Organizational Abilities
The job requires strong organizational skills. Discuss your methods for managing multiple tasks efficiently, especially under pressure. You might want to share a time when you successfully juggled competing priorities.
✨Be Ready to Adapt
Adaptability is key in this role. Prepare to discuss how you've adjusted to new processes or changes in previous jobs. Show that you're open to learning and can thrive in a dynamic environment.
