At a Glance
- Tasks: Provide hands-on IT support across multiple sites and manage user requests.
- Company: Join a leading manufacturing group with a dynamic in-house IT team.
- Benefits: Competitive salary, diverse tech exposure, and opportunities for career growth.
- Other info: Enjoy a varied role with international exposure and a collaborative team spirit.
- Why this job: Be the go-to tech guru and make a real difference in a fast-paced environment.
- Qualifications: 3+ years in 1st/2nd line IT support with strong technical knowledge.
The predicted salary is between 40000 - 45000 £ per year.
We are currently working with a leading manufacturing group who are seeking an experienced and proactive IT Support Engineer to join their busy in-house IT team. This is a varied, hands-on role supporting users across multiple sites and international locations, offering exposure to a wide range of technologies and IT functions.
The Role
You will provide 1st and 2nd line support, ensuring the smooth day-to-day running of IT services within a fast-paced production environment. Acting as a key point of contact for all levels of staff, you will manage IT requests, monitor systems, and support both physical and virtual infrastructure.
Key Responsibilities
- Deliver 1st/2nd line hardware and application support (on-site and remote)
- Build, upgrade and maintain PCs, hardware and operating systems
- Install and support software applications
- Administer user accounts and deliver new starter inductions
- Monitor servers, networks, backups and system health
- Support Microsoft 365 (Exchange, Outlook, Teams, Office)
- Manage IT asset procurement, setup, and lifecycle (including disposal)
- Maintain accurate documentation and records
Requirements
Minimum 3 years experience in a 1st/2nd line IT support role
Senior Technical Support Engineer - Network in Lymington employer: Jigsaw Specialist Recruitment
Join a leading manufacturing group that values innovation and teamwork, offering a dynamic work environment where your contributions directly impact the success of the organisation. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, all while working alongside a diverse team in a fast-paced production setting. Enjoy the unique advantage of supporting a wide range of technologies across multiple international sites, making every day an exciting challenge.
Contact Details:
Jigsaw Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Support Engineer - Network in Lymington
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Jigsaw Specialist Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Jigsaw Specialist Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Jigsaw Specialist Recruitment!
✨Direct Apply to Jigsaw Specialist Recruitment
Let's not forget to apply directly through the Jigsaw Specialist Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Technical Support Engineer - Network in Lymington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jigsaw Specialist Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jigsaw Specialist Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
