At a Glance
- Tasks: Provide 1st and 2nd line IT support across multiple sites.
- Company: Join a leading manufacturing group with a dynamic IT team.
- Benefits: Monday to Friday hours, exposure to diverse IT systems, and career growth.
- Other info: Opportunity to work on exciting projects and enhance your skills.
- Why this job: Be the go-to tech hero in a fast-paced production environment.
- Qualifications: 3+ years in IT support, strong Windows and Office 365 knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We are currently working with a leading manufacturing group who are seeking an experienced and proactive IT Support Engineer to join their busy in-house IT team. This is a varied, hands-on role supporting users across multiple sites and international locations, offering exposure to a wide range of technologies and IT functions.
The Role
You will provide 1st and 2nd line support, ensuring the smooth day-to-day running of IT services within a fast-paced production environment. Acting as a key point of contact for all levels of staff, you will manage IT requests, monitor systems, and support both physical and virtual infrastructure.
Key Responsibilities
- Deliver 1st/2nd line hardware and application support (on-site and remote)
- Build, upgrade and maintain PCs, hardware and operating systems
- Install and support software applications
- Administer user accounts and deliver new starter inductions
- Monitor servers, networks, backups and system health
- Support Microsoft 365 (Exchange, Outlook, Teams, Office)
- Manage IT asset procurement, setup, and lifecycle (including disposal)
- Maintain accurate documentation and records
Requirements
- Minimum 3 years experience in a 1st/2nd line IT support role
- Strong knowledge of Windows domain environments and Office 365
- Experience with virtualisation technologies (VMware and/or Hyper-V)
- Proven troubleshooting skills across hardware, software and networking
- Highly organised with the ability to prioritise in a fast-paced environment
- Strong communication skills and ability to work across all business levels
- Full UK driving licence (travel between sites required)
The Offer
- Monday to Friday, 08:00-16:00 (primarily on-site)
- Opportunity to work within a dynamic, multi-site manufacturing business
- Broad exposure to IT systems and projects across the group
If you're a motivated IT professional looking for a varied and rewarding role, we'd like to hear from you.
IT Support Engineer in Lymington employer: Jigsaw Specialist Recruitment
Join a leading manufacturing group that values innovation and teamwork, offering a dynamic work environment where IT Support Engineers can thrive. With a focus on employee growth, you will have the opportunity to enhance your skills across a variety of technologies while supporting a fast-paced production setting. Enjoy a Monday to Friday schedule with a supportive culture that encourages collaboration and professional development across multiple sites.
Contact Details:
Jigsaw Specialist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Lymington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups or tech events, and don’t be shy about letting people know you’re on the hunt for an IT Support Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer for IT support roles or take on freelance gigs. This not only boosts your CV but also gives you real-world examples to discuss during interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common IT support scenarios. Think about how you’d troubleshoot specific issues or manage user requests. Practising these responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of exciting opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace IT Support Engineer in Lymington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with 1st and 2nd line support, and don’t forget to mention your knowledge of Windows environments and Office 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your troubleshooting skills and how you've supported users in previous roles. We love a good story that showcases your experience!
Show Off Your Communication Skills:Since you'll be working with all levels of staff, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to convey your ability to explain technical issues in a way that's easy to understand. We appreciate straightforwardness!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative to follow our preferred process!
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows domain environments and Office 365. Be ready to discuss your experience with troubleshooting hardware, software, and networking issues, as these will likely come up during the interview.
✨Showcase Your Communication Skills
As an IT Support Engineer, you'll be the go-to person for all levels of staff. Practice explaining technical concepts in simple terms, and think of examples where you've successfully communicated with non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Think about past experiences where you provided 1st or 2nd line support and be ready to explain your thought process and actions taken.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Prepare to discuss how you prioritise tasks and manage multiple IT requests simultaneously. Share any tools or methods you use to keep track of your workload.
