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- Tasks: Provide 1st line IT support and resolve technical issues for a global manufacturer.
- Company: Established Poole manufacturer with a strong heritage and global presence.
- Benefits: Competitive salary, flexible start times, and supportive work environment.
- Other info: Opportunity for career growth in a collaborative and innovative setting.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Passion for problem-solving and basic IT knowledge required.
The predicted salary is between 30000 - 30000 £ per year.
Are you the sort of person who genuinely enjoys solving problems, fixing issues and being the go-to person when technology goes wrong? We are working with a long-established Poole manufacturer with a global presence to recruit an IT Support Technician to join their Business Systems team. This is a fantastic opportunity to join a business with real heritage, strong values and the backing of the wider corporate group. Their products are used across healthcare, transport, mobility, leisure and industrial sectors worldwide.
Working closely with the IT Manager, you will provide day-to-day support across the business, ensuring employees receive fast, effective support both onsite and remotely when needed. You will play a key role in keeping systems running smoothly, resolving issues quickly and helping drive improvements across the wider IT function.
Key responsibilities will include:
- Providing 1st line IT support across hardware, software and user issues
- Escalating more complex issues to 2nd line or external support providers
- Installing and configuring PCs, phones and printers
- Diagnosing faults and resolving technical issues quickly and effectively
- Supporting Windows updates, anti-virus management and other software installations
IT Technician employer: Jigsaw Specialist Recruitment
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local tech meetups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, troubleshooting successes, and any relevant certifications. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you’d handle specific technical issues or user queries. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the IT Technician role. We want to see how your problem-solving abilities and technical know-how can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about IT support and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Technical Skills: Don’t forget to mention specific technologies or systems you’ve worked with. We love seeing candidates who are familiar with hardware, software, and troubleshooting techniques that align with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies and systems mentioned in the job description. Familiarise yourself with common issues that users face and how to resolve them, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved IT problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to think critically and act swiftly under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the company’s IT infrastructure or the challenges they face. This not only shows your genuine interest but also gives you a chance to highlight your knowledge and enthusiasm for the role.
✨Be Personable and Approachable
As an IT Support Technician, you'll be the go-to person for tech issues. Make sure to convey your friendly and approachable nature during the interview. A positive attitude can go a long way in showing that you’re the right fit for the team.