Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Guest Services team and ensure exceptional customer experiences.
- Company: Join a premium brand known for high-end accommodation in Poole.
- Benefits: Enjoy competitive salary, bonus opportunities, and flexible working hours.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Previous experience in hospitality or customer service is preferred.
- Other info: Flexible roles available: full-time or part-time job share.
The predicted salary is between 30000 - 35000 £ per year.
Our client operates across five premium brands. They provide high-end accommodation for the corporate and leisure sectors. Due to an increase in workload, they are now hiring either one full-time or two part-time Guest Services Managers to lead their Guest Services team.
You will be the main contact for guests, ensuring a high level of service is maintained at all times.
Salary: £30k-£35k + Bonus | 25-40 hours/week | Poole office
Guest Services Manager Full Time or Part Time Job Share employer: Jigsaw Specialist Recruitment
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager Full Time or Part Time Job Share
✨Tip Number 1
Familiarise yourself with the premium brands our client operates. Understanding their values and customer service standards will help you demonstrate your alignment with their expectations during interviews.
✨Tip Number 2
Network with current or former employees in the hospitality sector, especially those who have worked in guest services. They can provide valuable insights into the company culture and what it takes to succeed in this role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting your successes in similar roles will make you stand out.
✨Tip Number 4
Research common challenges faced by Guest Services Managers in high-end accommodation settings. Being able to discuss these challenges and how you would address them can demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace Guest Services Manager Full Time or Part Time Job Share
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Guest Services Manager position. Tailor your application to highlight relevant experience in guest services and management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality or customer service roles. Emphasise any leadership positions you've held and specific achievements that demonstrate your ability to manage a team effectively.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs and provide examples of how you've successfully managed guest services in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a guest services role.
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Know the Company and Its Brands
Before your interview, take some time to research the company and its five premium brands. Understanding their values, target audience, and what sets them apart in the accommodation sector will show your genuine interest and help you tailor your responses.
✨Demonstrate Leadership Skills
As a Guest Services Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will highlight your leadership capabilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing high-pressure scenarios. Practising your responses to these types of questions can help you articulate your problem-solving skills effectively.
✨Showcase Your Customer Service Passion
In this role, exceptional customer service is key. Be ready to discuss your philosophy on customer service and share anecdotes that demonstrate your commitment to providing an outstanding guest experience.
