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- Tasks: Support data-driven decisions by developing and maintaining Business Intelligence solutions.
- Company: Values-driven organisation focused on innovation and collaboration.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Transform data into actionable insights and make a real impact in the business.
- Qualifications: Experience with data visualisation tools and strong analytical skills.
- Other info: Fast-paced environment with opportunities to learn and adapt.
An established and values-driven organisation is seeking a Technical Reporting (BI) Assistant to support its data-driven decision-making capability. This is an excellent opportunity for an analytically minded individual to help design, develop and maintain Business Intelligence solutions while delivering high-quality management reporting across the business.
You will work closely with senior stakeholders and reporting specialists, playing a key role in transforming data into meaningful, actionable insight.
Key Responsibilities- Support ETL processes to extract, transform and load data from multiple source systems into reporting environments, ensuring data accuracy and integrity.
- Assist in developing and maintaining a robust BI and reporting framework, following best-practice data connectivity principles.
- Design, build and maintain interactive dashboards and reports, primarily using Power BI.
- Produce timely, accurate and user-friendly management reports, both scheduled and ad hoc.
- Identify, investigate and resolve data quality issues, conducting audits where required.
- Provide first-line technical support to business users, troubleshooting BI and reporting queries.
- Create and maintain technical documentation and user guides.
- Collaborate with internal stakeholders to translate reporting requirements into effective BI solutions.
- Proactively identify opportunities to improve data processes and reporting efficiency.
- Support ad hoc projects and provide team cover during peak periods or absence.
- Essential
- Experience using data visualisation and reporting tools.
- Strong working knowledge of Excel, including complex formulas and pivot tables.
- Experience integrating data from multiple systems.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Confident communicator, able to explain technical concepts to non-technical users.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Strong organisational and administrative skills.
- A proactive mindset with a willingness to learn and adapt as the role evolves.
- Desirable
- Experience using Power BI, including DAX.
- Exposure to programming languages.
- ETL development experience.
Technical Support Analyst in Bournemouth employer: Jigsaw Specialist Recruitment
Contact Detail:
Jigsaw Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Analyst in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its BI solutions, and be ready to discuss how your skills can help them improve their data processes. Practice common interview questions to boost your confidence.
✨Tip Number 3
Show off your skills! Create a portfolio showcasing your work with data visualisation tools like Power BI. Include examples of dashboards you've built or reports you've produced to demonstrate your analytical prowess.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your experience with ETL processes and problem-solving skills, making it clear why you're the perfect fit for the role.
We think you need these skills to ace Technical Support Analyst in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with data visualisation tools and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your analytical mindset and problem-solving skills – we love that!
Showcase Your Technical Skills: Since this role involves technical support and BI solutions, be sure to mention your experience with Power BI and Excel. If you've tackled ETL processes or created dashboards, let us know! We’re keen to see your technical prowess.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. We can’t wait to hear from you!
How to prepare for a job interview at Jigsaw Specialist Recruitment
✨Know Your Tools
Make sure you’re familiar with the data visualisation and reporting tools mentioned in the job description, especially Power BI. Brush up on your skills with Excel too, as they’ll likely ask you to demonstrate your knowledge of complex formulas and pivot tables.
✨Understand the Role
Dive deep into the responsibilities of a Technical Support Analyst. Be prepared to discuss how you would support ETL processes and maintain a robust BI framework. Think of examples from your past experiences that showcase your analytical skills and problem-solving abilities.
✨Communicate Clearly
Since you’ll be explaining technical concepts to non-technical users, practice articulating your thoughts clearly. Use simple language to describe complex ideas, and prepare to answer questions about how you would handle communication with various stakeholders.
✨Show Your Proactive Side
Employers love candidates who take initiative. Be ready to share examples of how you’ve identified opportunities for improvement in past roles. Highlight your willingness to learn and adapt, as this is crucial in a fast-paced environment.
